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how to reset huawei quidway S3900 series switch

Created: Jul 7, 2020 09:56:22Latest reply: Jul 10, 2020 09:22:22 115 4 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi sir, I have huawei switch model S3928 ,but some one changed its default user and password for both Web and Telnet also, so i tried to login by Cli to reset configuration but does not response (there is also change in hyper terminal parameter setting ) ,i noticed that it does not have any push button for make hard reset. I used all possible solution to login but still locked.

It has ip add 192.166.6.100

If there is a way to login or make factory reset please inform me.thanks

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Admin Created Jul 7, 2020 10:00:56 Helpful(0) Helpful(0)

Hi,

S3928 is quite an old model, there is little information about it. But for most Huawei switch, the password of the console port can be cleared through the BootLoad menu.

Please restart the switch, and press Ctrl+B or Ctrl+E to enter the BootLoad menu during the startup.

You may find the option to clear the password.


       BootLoad Menu                                                           
                                                                               
    1. Boot with default mode                                                  
    2. Enter startup submenu                                                   
    3. Enter ethernet submenu                                                  
    4. Enter filesystem submenu                                                
    5. Enter password submenu                                                  
    6. Clear password for console user                                         
    7. Reboot                                                                  
   (Press Ctrl+E to enter diag menu)                                           
                                                                               
Enter your choice(1-7):


Kindly refer to: https://support.huawei.com/hedex/hdx.do?docid=EDOC1100101074&id=EN-US_CONCEPT_0177100294&lang=en


Any further questions, please let us know.

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Popeye_Wang Admin Created Jul 7, 2020 10:00:56 Helpful(0) Helpful(0)

Hi,

S3928 is quite an old model, there is little information about it. But for most Huawei switch, the password of the console port can be cleared through the BootLoad menu.

Please restart the switch, and press Ctrl+B or Ctrl+E to enter the BootLoad menu during the startup.

You may find the option to clear the password.


       BootLoad Menu                                                           
                                                                               
    1. Boot with default mode                                                  
    2. Enter startup submenu                                                   
    3. Enter ethernet submenu                                                  
    4. Enter filesystem submenu                                                
    5. Enter password submenu                                                  
    6. Clear password for console user                                         
    7. Reboot                                                                  
   (Press Ctrl+E to enter diag menu)                                           
                                                                               
Enter your choice(1-7):


Kindly refer to: https://support.huawei.com/hedex/hdx.do?docid=EDOC1100101074&id=EN-US_CONCEPT_0177100294&lang=en


Any further questions, please let us know.

View more
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Bakr_81 Created Jul 8, 2020 14:35:55 Helpful(0) Helpful(0)

Hi ,
Tanks for your answer ,but the main problem that i can not access the console port ,i don't why may be baud rate is changed not as the default parameters (9600),so still i can not enter the BootLoad menu.
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Popeye_Wang Admin Created Jul 10, 2020 09:22:22 Helpful(0) Helpful(0)

Posted by Bakr_81 at 2020-07-08 14:35 Hi ,Tanks for your answer ,but the main problem that i can not access the console port ,i don't why ...

Hi,

Kindly refer to  Login Failure Through the Console Port.

The baud rate of the console port cannot be changed. Generally, the login failure is caused by the serial port cable, If necessary, replace the current cable with a properly-functioning one.

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Bakr_81 Created Jul 12, 2020 13:18:52
Hi,
Ok done ,thanks, after i replaced the console cable with original one ,it worked well.
Finally thank you for your time.  

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