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้How to reset console password of NE8000M series?

Created: Nov 6, 2020 04:29:22Latest reply: Nov 6, 2020 06:20:01 494 4 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

I tried to recovery console password by connecting console port and press reset button, the instruction said that I have to press CTRL+B to get to Boot menu but there is no Ctrl+B show on the screen like the other series such as NE08e. However, I pressed it anyway but it didn't do anything, I still cannot get into the boot menu like other series. Is there anyone who know how to recovery or reset console passwod for this series? I was trying to find in the manual but there is nothing related to this. Thank you.

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DDSN
Admin Created Nov 6, 2020 06:20:01

Hi DekDoy,
Do you mean that the following interface is not displayed during the restart of the router?
Press Ctrl+R to enter the Recovery mode and restore factory configurations.
Press CTRL+B to enter BOOT menu: 3
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  • x
  • convention:

DekDoy
DekDoy Created Nov 7, 2020 12:33:14 (0) (0)
I tried Ctrl+R and Ctrl+B during the booting of the router but nothing work, it didn't go to any mode. It just directory go to normal booting process. The process that you have mentioned is work on my NE08e but it didn't work on NE8000M  
DDSN
DDSN Reply DekDoy  Created Nov 9, 2020 01:33:10 (0) (0)
What is the device version?  
All Answers
DDSN
DDSN Admin Created Nov 6, 2020 04:29:59

Hi DekDoy,
Please wait patiently. Our engineers are looking for answers to your questions.
View more
  • x
  • convention:

DDSN
DDSN Admin Created Nov 6, 2020 06:20:01

Hi DekDoy,
Do you mean that the following interface is not displayed during the restart of the router?
Press Ctrl+R to enter the Recovery mode and restore factory configurations.
Press CTRL+B to enter BOOT menu: 3
View more
  • x
  • convention:

DekDoy
DekDoy Created Nov 7, 2020 12:33:14 (0) (0)
I tried Ctrl+R and Ctrl+B during the booting of the router but nothing work, it didn't go to any mode. It just directory go to normal booting process. The process that you have mentioned is work on my NE08e but it didn't work on NE8000M  
DDSN
DDSN Reply DekDoy  Created Nov 9, 2020 01:33:10 (0) (0)
What is the device version?  

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