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How to Reinstall the Extended BIOS in a MA5608T

Created: Jul 6, 2020 20:02:25Latest reply: Feb 14, 2022 13:27:05 629 7 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello guys, all right?

I have a controller that was reset, I have already reinstalled its firmware, but when I try to connect it, this error appears:

Check Spare extended BIOS ... Failed (attached image)

I am not finding information on how to reinstall the extended BIOS. Has anyone solved this? Or do you know the name of the procedure in Hedex?


Thanks for your help!

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Featured Answers
wissal
MVE Created Jul 6, 2020 20:35:53

Hello,

Please find below the solution for your issue.

Cause Analysis

  • The version of the upgrade program does not match.

  • The versions do not match.

Procedure

  1. Check the active control board. It is found that the active control board is in the normal state. This ensures that the fault is not caused by the upgrading program.

  2. Check the standby control board. It is found that the standby control board is reset repeatedly. Therefore, the fault may be caused by the versions. Check the version configuration table. It is found that the extended BIOS version does not match the current host version.

  3. Connect the serial port on the maintenance terminal to the standby control board. When "Press <D> key to stop auto-boot" is displayed during the starting of the standby control board, press D to enter the startup option, or select 3 to erase the extended BIOS.


    System is booting from extended BIOS...
     The last update date of extended BIOS is : May 16 2005, 10:37:33
     Extended BIOS version is 108
     Press <D> key to stop auto-boot 5
     Main  Menu
    ============================= 
     0. Boot from flash 
     1. Boot from serial port by Xmodem
     2. Boot from ethernet port by TFTP
     3. Erase extended BIOS and reboot 
     Please enter a choice :  3


  4. Load the BIOS again through TFTP after the standby control board is reset.


    Base BIOS version is 108 Check spare extended BIOS...OK!
     Press &lt;D&gt; in three seconds to download extended BIOS, press
     &lt;C&gt; to restore main extended BIOS from spare BIOS area...
     Now system will load extended BIOS from Xmodem/TFTP.
     Please select load mode:
     0 -- Xmodem , 1 -- TFTP , Q -- QUIT[default: 1]: 1
     Extended BIOS will be downloaded by TFTP.
     Board IP address   : [10.11.104.226] 10.11.104.2
     Board Mask address : [255.255.255.0]
     Host IP address    : [10.11.104.1] 10.11.104.226
     Download filename  : [scuextbios.bin]
     You will download file 'scuextbios.bin' from TFTP server 10.11.104.226
     Are you sure?(y/n) : [y] y
     Downloading file, please wait...download 258176 bytes OK!
     Begin to save extended BIOS to spare area... 100%
     Save spare extended BIOS to flash area successfully.
     Begin to save extended BIOS to main area... 100%
     Save main extended BIOS to flash area successfully.
     Saving extended BIOS disable start flag...OK!
     Check main extended BIOS...OK!


Suggestion and Conclusion

If the active control board is reset repeatedly, check whether the BIOS matches the software version. If the BIOS does not match the software version, load the BIOS again.

Detail : https://support.huawei.com/hedex/hdx.do?lib=EDOC100017162531180AKK&docid=EDOC1000171625&lang=en&v=04&tocLib=EDOC100017162531180AKK&tocV=04&id=tc_6364&tocURL=resources/trouble/tc_6364.html&p=t&fe=1&ui=3&keyword=Check+Spare+extended+BIOS


Thanks!

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user_4400653
user_4400653 Created Nov 4, 2021 07:57:56 (0) (0)
 
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Hello User. We are reviewing your question and we will answer you shortly. Thanks.
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Hello,

Please find below the solution for your issue.

Cause Analysis

  • The version of the upgrade program does not match.

  • The versions do not match.

Procedure

  1. Check the active control board. It is found that the active control board is in the normal state. This ensures that the fault is not caused by the upgrading program.

  2. Check the standby control board. It is found that the standby control board is reset repeatedly. Therefore, the fault may be caused by the versions. Check the version configuration table. It is found that the extended BIOS version does not match the current host version.

  3. Connect the serial port on the maintenance terminal to the standby control board. When "Press <D> key to stop auto-boot" is displayed during the starting of the standby control board, press D to enter the startup option, or select 3 to erase the extended BIOS.


    System is booting from extended BIOS...
     The last update date of extended BIOS is : May 16 2005, 10:37:33
     Extended BIOS version is 108
     Press <D> key to stop auto-boot 5
     Main  Menu
    ============================= 
     0. Boot from flash 
     1. Boot from serial port by Xmodem
     2. Boot from ethernet port by TFTP
     3. Erase extended BIOS and reboot 
     Please enter a choice :  3


  4. Load the BIOS again through TFTP after the standby control board is reset.


    Base BIOS version is 108 Check spare extended BIOS...OK!
     Press &lt;D&gt; in three seconds to download extended BIOS, press
     &lt;C&gt; to restore main extended BIOS from spare BIOS area...
     Now system will load extended BIOS from Xmodem/TFTP.
     Please select load mode:
     0 -- Xmodem , 1 -- TFTP , Q -- QUIT[default: 1]: 1
     Extended BIOS will be downloaded by TFTP.
     Board IP address   : [10.11.104.226] 10.11.104.2
     Board Mask address : [255.255.255.0]
     Host IP address    : [10.11.104.1] 10.11.104.226
     Download filename  : [scuextbios.bin]
     You will download file 'scuextbios.bin' from TFTP server 10.11.104.226
     Are you sure?(y/n) : [y] y
     Downloading file, please wait...download 258176 bytes OK!
     Begin to save extended BIOS to spare area... 100%
     Save spare extended BIOS to flash area successfully.
     Begin to save extended BIOS to main area... 100%
     Save main extended BIOS to flash area successfully.
     Saving extended BIOS disable start flag...OK!
     Check main extended BIOS...OK!


Suggestion and Conclusion

If the active control board is reset repeatedly, check whether the BIOS matches the software version. If the BIOS does not match the software version, load the BIOS again.

Detail : https://support.huawei.com/hedex/hdx.do?lib=EDOC100017162531180AKK&docid=EDOC1000171625&lang=en&v=04&tocLib=EDOC100017162531180AKK&tocV=04&id=tc_6364&tocURL=resources/trouble/tc_6364.html&p=t&fe=1&ui=3&keyword=Check+Spare+extended+BIOS


Thanks!

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user_4400653
user_4400653 Created Nov 4, 2021 07:57:56 (0) (0)
 
Thanks @wissal!

The base bios and extended bios are attached with the firmware, my fault...
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wissal
wissal Created Jul 9, 2020 18:32:21 (0) (0)
You are welcome.  
Good answer
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Good
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