1. How to Obtain Pre-sales Documentation?
Visit http://support.huawei.com/enterprise, select Marketing Collateral Download in Partners, and select Routers in Products. Search the required document by type.
Common pre-sales documentation:
Branding: Datasheets, posters, and case study
Customer Communication: main slides, competition analysis materials, sales guidelines
Bidding: feature list, specifications list, technical proposal
Quotation: quotation operation guide
Training: pre-sales training materials
2. How to Obtain After-sales Documentation?
Ø Method 1: By Scenario
Visit http://support.huawei.com/enterprise and choose Product Support > Enterprise Networking > Router. Select a document by scenario.
Content:
What's new: covers document, tool, and multimedia updates, new products, product change notices, and product lifecycle notices.
Document/Case: provides recommended documentation and hot cases and displays documents by scenario.
Tools: provides VISIO icons, Hedex Lite, eNSP simulation tool, PMI tool, and command/alarm query tool.
Multimedia: covers videos of hot products and technologies, providing lively visualized experience.
Enablement training: provides training materials including the technology implementations and O&M and online class.
Ø Method 2: By Product and Version
Visit http://support.huawei.com/enterprise and choose Product Support > Enterprise Networking > Router. Select a product and click Document, and search the required documents by product version and document type.
Common after-sales documentation:
Product documentation: product documentation hedex package
Learn about products: Hardware Description, Product Description, and version documentation
Installation & Upgrade: Quick Start Guide, Hardware Installation and Maintenance Guide, License Usage Guide, Upgrade Guide
Configuration and commissioning: Configuration Guide, Typical Configuration Examples
Operation &Maintenance: Maintenance Guide
Reference guides: Command Reference, Log Reference, Alarm Reference, MIB Reference, FAQ
3. How to Upgrade the Rights?
You must have rights to view the documents marked with lock icons.
Ø Register a Common Account
Ø Apply for Rights of a Partner Administrator or Engineer Account
Ø Apply Rights of a Product User or Maintenance Service User
Ø Apply for E-Learning Access Rights (Method 1)
Ø Apply for E-Learning Access Rights (Method 2)
