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How to install the backup driver

Created: Jul 16, 2020 02:43:40Latest reply: Mar 3, 2022 14:44:52 558 8 0 0 0
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Hello, team!

An internal error occurs in ebackup. After contacting technical support engineers to log in to the ebackup GUI to rectify the fault, we find an event ID 0x210000000904 from ebackup portal.

According to our colleagues, the possible cause is that ebackup-driver needs to be installed on the cinder-volume-kvm003 node.

What should I do?

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Featured Answers
olive.zhao
Admin Created Jul 16, 2020 02:54:12

Posted by mengmengjiang at 2020-07-16 02:47 HCS 6.5.1

Hello, dear!

If you want to solve the event ID:0x210000000904, you can check the following post:

An internal error occurs in eBackup

https://forum.huawei.com/enterprise/en/an-internal-error-occurs-in-ebackup/thread/637833-893


If you want to install the eBackup driver, you can check the HUAWEI CLOUD Stack 6.5.1 Capacity Expansion Guide 10:

https://support.huawei.com/enterprise/en/doc/EDOC1100105334/1b7de673/installing-and-configuring-the-ebackup-driver


Hope can help you!

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Saqibaz
Saqibaz Created Mar 3, 2022 14:44:45 (0) (0)
 
Sokrin
Sokrin Created Mar 3, 2022 14:55:14 (0) (0)
 
All Answers
olive.zhao
olive.zhao Admin Created Jul 16, 2020 02:45:28

Hello, dear!

Have a nice day!

What's version of your product?

Waiting for your feedback!

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mengmengjiang
mengmengjiang Created Jul 16, 2020 02:47:19

HCS 6.5.1
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olive.zhao
olive.zhao Admin Created Jul 16, 2020 02:54:12

Posted by mengmengjiang at 2020-07-16 02:47 HCS 6.5.1

Hello, dear!

If you want to solve the event ID:0x210000000904, you can check the following post:

An internal error occurs in eBackup

https://forum.huawei.com/enterprise/en/an-internal-error-occurs-in-ebackup/thread/637833-893


If you want to install the eBackup driver, you can check the HUAWEI CLOUD Stack 6.5.1 Capacity Expansion Guide 10:

https://support.huawei.com/enterprise/en/doc/EDOC1100105334/1b7de673/installing-and-configuring-the-ebackup-driver


Hope can help you!

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Saqibaz
Saqibaz Created Mar 3, 2022 14:44:45 (0) (0)
 
Sokrin
Sokrin Created Mar 3, 2022 14:55:14 (0) (0)
 
umaryaqub
umaryaqub MVE Created Jul 16, 2020 04:22:04

Hi,


0x210000000904 Failed to backupCloud machine

Description

On
the eBackup node ([Node_Ip]) execute backuping cloud
machine([Machine_Id]) task([Task_Id]) to product environment([Env_Ip])
failed.

Possible Causes

  • Network interruption.

  • Production site is faulty.

  • Backup site is faulty.

Procedure

1. May cause 1: network interruption.

a. To log in to the production environment, please use the ping command to test the network connectivity.


2. May cause 2: production site is faulty.

a. Log in to the production environment.

b. Run the cinder quota-usage <tenant-id>
command to view the tenant's quota usage. If the value of in-use in the
snapshots line is the same as that of limit, the snapshot quota of the
tenant is insufficient, use the command 'cinder quota-update --snapshots snapshots tenant_id' to update the value.

c. Run the cinder quota-usage <tenant-id>
command to view the tenant's quota usage. If the backup image size (GB)
of the current volume + the value of in-use in the backup_gigabytes
line is greater than the value of limit, or the value of in-use in the
backups line is the same as that of limit, the backup image quota of the
tenant is insufficient, use the command 'cinder quota-update --backups backups tenant_id' to update the value.

d. Notify the tenant services resume operation again.


I hope it helps.


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Sokrin
Sokrin Created Mar 3, 2022 14:55:24 (0) (0)
 
Saqibaz
Saqibaz Created Mar 3, 2022 14:44:52

Thank you for sharing!
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