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how to handle DBMS ERROR alarm

Created: Jan 27, 2021 00:32:36Latest reply: Jan 27, 2021 19:49:37 504 4 0 0 0
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hi

any body know how to get rid of this alarm on RTN380


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BetterMing
Created Jan 27, 2021 00:40:52

Hello, dear.

You can refer to the following information to handle the alarm.

A.2.13  DBMS_ERROR

Description

The DBMS_ERROR alarm indicates that an error occurred in system database processing.

Attribute

Alarm SeverityAlarm Type
CriticalProcessing error alarm

Parameters

NameMeaning
Parameter 1
Indicates the error code.

  • 0x00: The NE is running properly.

  • 0x01: The database is being checked.

  • 0x02: The database is undergoing a periodical backup.

  • 0x04: The system is faulty.

  • 0x10: Incremental data fails to be backed up.

  • 0x20: Incremental data fails to be backed up to the NVRAM.

  • 0x40: Incremental data fails to be backed up to the flash memory.

Parameter 2
Indicates the storage area of the database.

  • 0x00: OFS1

  • 0x01: OFS2

  • 0x02: DRDB storage area

  • 0x03: MDB storage area

  • 0x04: TDRDB storage area

  • 0x0C: NVRAM storage area

Parameter 3
Indicates the database ID.

  • 0x00: all storage areas

  • 0x01 to 0xff: database in which the error occurs

Parameter 4

Indicates the cause of the alarm.

If the value of parameter 1 is 0x01, this parameter indicates a storage area check error. Valid values are as follows:

  • 0x01: An error occurs when a list file is generated in the storage area.

  • 0x02: An error occurs when the database file is being verified.

  • 0x04: The database record header is incorrect.

If the value of parameter 1 is 0x02, this parameter indicates a periodical backup error.

  • 0x01: The flash space is insufficient, causing the database backup failure.

  • 0x02: Database information fails to be checked.

If the value of parameter 1 is 0x04, this parameter indicates a system running fault.

  • 0x08: Data of the active and standby boards fails to be compared.

If the value of parameter 1 is 0x10, this parameter indicates that the recycled incremental data fails to be backed up.

  • 0x02: Database information fails to be checked.

If the value of parameter 1 is 0x20, this parameter indicates that incremental data fails to be written into the NVRAM. Valid values are as follows:

  • 0x01: The NVRAM is full.

  • 0x02: The NVRAM header data is abnormal.

If the value of parameter 1 is 0x40, this parameter indicates that incremental data fails to be backed up to small files.

  • 0x01: The flash file system fails to generate small files.

Parameter 5

Reserved fields

Impact on the System

The system configuration may be lost. As a result, a failure indication is returned for some query and setting commands, and some system functions are unavailable.

Possible Causes

  • Cause 1: The database processing fails or the database is damaged.

  • Cause 2: The NE is faulty.

Procedure

  1. When the DBMS_ERR alarm occurs, contact the engineers of Huawei.

Related Information

The DBMS_ERR alarm is used for the R&D personnel to locate the system abnormality. When the DBMS_ERR alarm occurs, contact the engineers of Huawei.


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liqiang185
liqiang185 Admin Created Jan 27, 2021 00:34:19


Dear friend!
Please rest assured that we'll be back with an answer shortly.
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BetterMing
BetterMing Created Jan 27, 2021 00:40:52

Hello, dear.

You can refer to the following information to handle the alarm.

A.2.13  DBMS_ERROR

Description

The DBMS_ERROR alarm indicates that an error occurred in system database processing.

Attribute

Alarm SeverityAlarm Type
CriticalProcessing error alarm

Parameters

NameMeaning
Parameter 1
Indicates the error code.

  • 0x00: The NE is running properly.

  • 0x01: The database is being checked.

  • 0x02: The database is undergoing a periodical backup.

  • 0x04: The system is faulty.

  • 0x10: Incremental data fails to be backed up.

  • 0x20: Incremental data fails to be backed up to the NVRAM.

  • 0x40: Incremental data fails to be backed up to the flash memory.

Parameter 2
Indicates the storage area of the database.

  • 0x00: OFS1

  • 0x01: OFS2

  • 0x02: DRDB storage area

  • 0x03: MDB storage area

  • 0x04: TDRDB storage area

  • 0x0C: NVRAM storage area

Parameter 3
Indicates the database ID.

  • 0x00: all storage areas

  • 0x01 to 0xff: database in which the error occurs

Parameter 4

Indicates the cause of the alarm.

If the value of parameter 1 is 0x01, this parameter indicates a storage area check error. Valid values are as follows:

  • 0x01: An error occurs when a list file is generated in the storage area.

  • 0x02: An error occurs when the database file is being verified.

  • 0x04: The database record header is incorrect.

If the value of parameter 1 is 0x02, this parameter indicates a periodical backup error.

  • 0x01: The flash space is insufficient, causing the database backup failure.

  • 0x02: Database information fails to be checked.

If the value of parameter 1 is 0x04, this parameter indicates a system running fault.

  • 0x08: Data of the active and standby boards fails to be compared.

If the value of parameter 1 is 0x10, this parameter indicates that the recycled incremental data fails to be backed up.

  • 0x02: Database information fails to be checked.

If the value of parameter 1 is 0x20, this parameter indicates that incremental data fails to be written into the NVRAM. Valid values are as follows:

  • 0x01: The NVRAM is full.

  • 0x02: The NVRAM header data is abnormal.

If the value of parameter 1 is 0x40, this parameter indicates that incremental data fails to be backed up to small files.

  • 0x01: The flash file system fails to generate small files.

Parameter 5

Reserved fields

Impact on the System

The system configuration may be lost. As a result, a failure indication is returned for some query and setting commands, and some system functions are unavailable.

Possible Causes

  • Cause 1: The database processing fails or the database is damaged.

  • Cause 2: The NE is faulty.

Procedure

  1. When the DBMS_ERR alarm occurs, contact the engineers of Huawei.

Related Information

The DBMS_ERR alarm is used for the R&D personnel to locate the system abnormality. When the DBMS_ERR alarm occurs, contact the engineers of Huawei.


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4#
Unicef
Unicef MVE Created Jan 27, 2021 02:37:58

Hello Friend! hope it can help you:

Impact on the System:
The system configuration may be lost. As a result, a failure indication is returned for some query and setting commands, and some system functions are unavailable.

Possible Causes:
Cause 1: The database processing fails or the database is damaged.
Cause 2: The NE is faulty.
Procedure:
When the DBMS_ERR alarm occurs, contact the engineers of Huawei.
Related Information:
The DBMS_ERR alarm is used for the R&D personnel to locate the system abnormality. When the DBMS_ERR alarm occurs, contact the engineers of Huawei.

https://support.huawei.com/enterprise/en/doc/EDOC1100038649?section=j00b


Thanks!

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kazmi444
kazmi444 Created Jan 27, 2021 19:49:37

thanks for your suggestions and answers
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