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How to Get the Latest Firmware Version of the ONT HG8010H

Created: May 30, 2020 11:54:13Latest reply: Jun 3, 2020 01:50:24 1726 7 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello everyone!


I have a few dozen units of the HG8010H ONT that lock with only the power light on. If you leave them off for a long time they will work again, but soon afterward they present the problem again.

I didn't find anything on the internet that could help with this problem, as the last attempt I would like to update it to the latest firmware version, but on the Huawei page, none of this is available, even after registering some units.

I already contacted you through some help channels from Huawei but without success, will I get any help here?


Thanks for your help.

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Chenxintao
Admin Created May 30, 2020 12:32:50

Hello, friend!


Huawei ONT needs to be used with OLT and network management. The version must match the model. If the wrong version is used, ONT will not work.


Huawei ONT firmware involves information security and will not be released randomly.


If you need to download firmware/software, for your network security, please contact the operator or sales channel to obtain the correct ONT firmware/software


I hope I can help you!


Thanks!


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All Answers

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.

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Hello, friend!


Huawei ONT needs to be used with OLT and network management. The version must match the model. If the wrong version is used, ONT will not work.


Huawei ONT firmware involves information security and will not be released randomly.


If you need to download firmware/software, for your network security, please contact the operator or sales channel to obtain the correct ONT firmware/software


I hope I can help you!


Thanks!


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huawei page

I followed the steps and nothing appears on the page. I don’t use huawei olt, I only use onu

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Posted by leosmendes at 2020-06-01 18:40 I followed the steps and nothing appears on the page. I don’t use huawei olt, I only use onu
Dear friend!
There are two possible causes:
1. The website does not include related resources
2. You do not have permission to view
It is recommended that the best way is to contact the equipment supplier to obtain the software
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I no longer have contact with the supplier, I believe he bought from a seller on aliexpress.
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Posted by leosmendes at 2020-06-02 12:43 I no longer have contact with the supplier, I believe he bought from a seller on aliexpress.
Ok, you can also refer to other ways:
https://forum.huawei.com/enterprise/en/how-to-get-the-firmware-or-software-of-huawei-ont/thread/626315-100181
Good luck!
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