How to get NAT2

Hello, friend!
It's nice to meet you in the community.
We're working on getting the right answer for you.

Hello, friend!

According to the problem description, I cannot know what the device is configured. If you can, please provide more information, you can refer to the following link:

ONT Information Collection Guide

Use method 2 to collect two files.

Hello, friend!

As I do not know the specific version of the device, the following uses the general version as an example.

First, you need to use the management account and password of the device to log in to the WebUI of the device.

In the navigation tree on the left, choose Advanced > WAN. In the right pane, modify the NAT type in the WAN configuration.

The following describes the NAT type parameters.

Specifies the NAT type. It can be set to Port-restricted cone NAT or Full-cone NAT. This parameter is configurable only if the NAT function is enabled.

Port-restricted cone NAT: After an internal address A is mapped to an external address B, an external host can send packets to A by sending packets to B only if A has previously sent a packet to the host. The source IP and port number in the message sent by the host must be the same as the destination IP and port number in the previous message sent by A.

Full cone NAT: After an internal address A is mapped to an external address B, any external host can send packets to A by sending packets to B.

Thanks!

Hi again, i tried to configure WAN parameters but i cant not, look

so "tecnology assistance" still telling me that they cant provide me NAT2 or an static ip adress, "sell area" , "service install area" or "query area" told me that they can.
I cant get the config i think

Some days ago, i disabled DHCP, i dont know too much about internet but it seems like i have static ip, because my ip is not changing, but they still telling me that they cant put me static ip
Help :,(

Hello, friend!
According to the screenshot, the Epuser account on the device WebUI is the default user account. To perform configuration operations, you need to log in to the device using the administrator account.
Due to forum restrictions, we cannot provide you with the administrator account and password. Contact your local device provider to obtain the administrator account and password.
Note that the ONT configuration must match the upper-layer BRAS registration configuration. If the ONT configuration is performed only on the ONT, the configuration does not take effect.

Hi, bro
You can find it in the forum

Hello, i got the admin, now i can see that configure options, so i still comunicating with them but they keep telling me that they cant give me static ip and NAT2, i came in conclusion that they just give a sort of NAT2 by MAC ip so ONT still having NAT3 and dynamic ip, so now i have admin, configuring ONT will result in having a native NAT2 (i mean normal protocol, no scams), for example: passing the cmd tracert test?

Hi, my friend!
Note that the ONT network configuration parameters are issued by the upper-layer device. If only the ONT is configured, the configuration does not take effect.
Thank you!

Ok, so lets see, ill keep trying to get NAT2, as i said early some of them tell me that yes they can