Hi friend.
If you want to switch from A to B in the data area and program area, check whether the current program area and current data area are as shown in the following figure. If yes, you cannot perform the switching operation. Generally, the software versions of the two areas will be synchronized 48 hours after the upgrade is performed.

In addition, the root cause cannot be determined based on the reboot failure. If the RUN indicator on the board blinks red, the board is being started, as shown in the following figure.

Thanks.