Background:
Currently, more and more PV power systems are being constructed. O&M personnel in distributed projects are sometimes not professional maintenance personnel or even owners themselves. During O&M, inverter logs are not sent after customers export inverter logs through the SUN2000 app. The following describes how to send exported inverter logs.
Inverter log sending:
Inverter logs exported from a mobile phone can be shared in either of the following ways: 1. Send the logs through email. 2. Send messages through communication software (such as WeChat and QQ).
1. Send logs by email: Open the SUN2000 app, touch... in the upper right corner, click File Management, select the exported inverter log file (named in the name of the inverter ESN and time), and click Share in the lower right corner. → Select the email app (such as NetEase Mailmaster and QQ Mailbox) that comes with your phone.
Figure 1 SUN2000 log sharing using the app and email address
2. Send through communication software: Find the location of the log file and share it. On the File Management page of the SUN2000 app, check that the log file is stored in the inverterapp/inverterlog directory.
Figure 2 Path for storing inverter logs
Go to File Manager on the mobile phone, go to Storage > inverterapp > inverterLog, find the exported inverter log file, touch and hold the file, select Send in the lower left corner, and select WeChat or QQ apps to share the file. See the following figure.
To sum up, if you do not know how to share the exported inverter logs, send this guide to the customers so that they can quickly send logs.
