Hello, everyone. I want to share a product case.

Background

Scenario : This type of problem often occurs during maintenance.

Method introduction & Solution

1.       Steps to resolve the stack of PC platform crash problem:

2.       Open Task Manager > right click to create dump file and generate dump file;

Open the dump file with WinDbg tool

Select PDB path:

Enter the command:! Analyze – V - > Enter to parse the code line corresponding to the stack:

Conclusion

The above scenarios are completed in the laboratory environment, only for case reference, not as the guidance basis for specific problems. If there are further questions. Please obtain the above log and send it to R&D or contact us with TAC support team.

Postscript

If you have any questions, welcome to reply and exchange, looking forward to your reply and good comments. thank you.