Got it

How to deal with the COMMUN_FAIL Alarm

Created: Jun 16, 2021 13:40:01Latest reply: Nov 11, 2021 08:38:27 471 2 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello, everyone!

What should I do for the OptiX OSN 9800 U16 reports an COMMUN_FAIL alarm?

1

Thank you!

Featured Answers

Recommended answer

liqiang185
Admin Created Jun 16, 2021 13:46:30

Dear friend!

Analysis of the alarms,we can find that the problem may be caused by a fault on the Control board in slot 78. 

 Perform a cold reset on the SCC board in slot 78. Normally, because the board in slot78 is on standby, a cold reset on the board does not affect services. To prevent accidents, it is suggested that performing the cold reset in the maintenance window.IfCOMMUN_FAIL alarms persist after the cold reset is performed on the board in slot 78, replace the SCC board in slot 78 (RFC is required). If alarms persist after the board in slot 78 is replaced, perform a cold reset on the SCC board in slot 70.


Thanks!

View more
  • x
  • convention:

All Answers

Dear friend!

Analysis of the alarms,we can find that the problem may be caused by a fault on the Control board in slot 78. 

 Perform a cold reset on the SCC board in slot 78. Normally, because the board in slot78 is on standby, a cold reset on the board does not affect services. To prevent accidents, it is suggested that performing the cold reset in the maintenance window.IfCOMMUN_FAIL alarms persist after the cold reset is performed on the board in slot 78, replace the SCC board in slot 78 (RFC is required). If alarms persist after the board in slot 78 is replaced, perform a cold reset on the SCC board in slot 70.


Thanks!

View more
  • x
  • convention:

Good answer
View more
  • x
  • convention:

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.