This section describes how to troubleshoot slow response or no response of the eAPP Management System page on the IE browser.
Problem Description What should I do when the eAPP Management System page responds slowly or does not respond on the IE browser?
If the IE browser has long been in service, temporary files, historical records, and cookies may accumulate, causing the eAPP Management System page to respond slowly or not respond. To solve this problem, perform the following operations.
Answer Restart the IE browser. Select Tools > Internet Options. The Internet Options dialog box is displayed. Click the Advanced tab. The Advanced page is displayed. Click Reset. The Reset Internet Explorer Settings dialog box is displayed. Select Delete personal settings and click Reset. A dialog box is displayed. After the setting is complete, click Close. The Internet Explorer dialog box is displayed. Click OK and restart the IE browser. Log in to the eAPP Management System. NOTICE: When logging in to the eAPP Management System, configure the IE browser so that the IE browser supports the TLS1.2 protocol. For details, see Logging In to eAPP Management System.
Ahmed Salah Abdelrahman(a84085365) 2019-03-11 05:50 Connect the RS-232 port on the alarm box to the available port on the eOMC910 client through an RS-232 cable.
One end of this RS-232 cable is an RJ45 connector, which connects the RS-232 port. The other end is a DB-9 connector, which connects the available port on the eOMC910 client.
Log in to the OM client. On the menu bar, choose Fault > Setting > Alarm Box. The Alarm Box Setting dialog box is displayed. Configure the alarm box
In the Rule Set area, select the severity of audible and visual alarms. In the Configure area, set parameters for the RS-232 port and rate to match the alarm box.
Click Set to save the setting. Click Connect to connect the alarm box.
If the connection between the client and the alarm box is functioning properly, the alarm box sends an audible and visual alarm. Click Stop Sound to stop the alarm box sound temporarily.
NOTE: Click Default to restore the setting to default setting.
Click on the Alarm Box Setting dialog box. Parent topic: Optional Operation
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