How to collect user message tracelog for SE1000

Hello, everyone. I want to share a SE1000 product case. How to collect user message trace log for SE1000.

Background

The logs extracted will help us troubleshoot and solve the external terminal access issues and many more functionality problems the SE1000 may encounter.

Method introduction & Solution

Please help collect the following log information to assist us in the analysis.

Step1.Oplen LMT tool and select Maintenance on the lower-left corner of LMT.

Step2.LMT top left corner，click “User Message Trace”，and input”ctrl+shift+F12”

Create user message trace，save to local， shown in the screenshot below，You need to pay attention:

IMPU input “  !.*!!.*!  ”，trace all the call number.

It need to select  ”inter module” and ”log”，If  you can not select ”inter module” and ”log”, please repeat step 2.2

It need to select “Auto Save to File” 

Step3.Download configuration to local

Conclusion

The above scenarios are completed in the laboratory environment, only for case reference, not as the guidance basis for specific problems. If there are further questions. Please obtain the above log and send it to R&D or contact us with TAC support team.

Postscript

If you have any questions, welcome to reply and exchange, looking forward to your reply and good comments. thank you.