how to collect SNS FC switch logs?
Created: Aug 23, 2019 09:26:10Latest reply: Aug 23, 2019 10:24:40
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Hi there! Collecting Brocade Switch Information The section describes how to collect the information about a Brocade switch, helping maintenance personnel locate and analyze faults. Prerequisites An FTP server is used to collect Brocade switch information. Before the collection, obtain the IP address, user name and password of the FTP server. Procedure 1. Check the IP address of the Brocade switch, and choose a host located in the same network segment as the Brocade switch. Enable the FTP function, and prepare the directory (this section uses C:\FTP_DIR as an example) used to save the switch logs on the FTP server. 2. Log in to the switch using SSH. a) Run the supportsave command: swd77:admin > supportsave. This command collects RASLOG, TRACE, supportShow, core file, FFDC data and other support information from both the active and standby CPs and then transfer them to FTP/SCP server or a USB device. This operation can take several minutes. NOTE:supportSave will transfer existing trace dump file first, the automatically generate and transfer latest one. There will be two trace dump OK to proceed? (Yes, Y, no, n): [no]_ b) Enter Y behind the cursor, and enter the following information as prompted:
 NOTE:1. The preceding parameter information varies according to the actual conditions. Enter correct parameter information according to the actual conditions. Host IP or Host Name: 10.90.98.244 User Name: admin Password: Protocol (ftp or scp): ftp Remote Directory: C:\FTP_DIR The system begins to collect switch information. The following information is displayed: Saving support information for chassis:swd77, module:RAS… …………………… Saving support information for chassis:swd77, module:CTRACE_OLD… Saving support information for chassis:swd77, module:CTRACE_NEW… Saving support information for chassis:swd77, module:FABRIC… ………… ………… Wait 10 minutes. When the message "SupportSave completed" is displayed, the switch information has been successfully collected. You can access the corresponding directory to view the information.
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Hi there! Collecting Brocade Switch Information The section describes how to collect the information about a Brocade switch, helping maintenance personnel locate and analyze faults. Prerequisites An FTP server is used to collect Brocade switch information. Before the collection, obtain the IP address, user name and password of the FTP server. Procedure 1. Check the IP address of the Brocade switch, and choose a host located in the same network segment as the Brocade switch. Enable the FTP function, and prepare the directory (this section uses C:\FTP_DIR as an example) used to save the switch logs on the FTP server. 2. Log in to the switch using SSH. a) Run the supportsave command: swd77:admin > supportsave. This command collects RASLOG, TRACE, supportShow, core file, FFDC data and other support information from both the active and standby CPs and then transfer them to FTP/SCP server or a USB device. This operation can take several minutes. NOTE:supportSave will transfer existing trace dump file first, the automatically generate and transfer latest one. There will be two trace dump OK to proceed? (Yes, Y, no, n): [no]_ b) Enter Y behind the cursor, and enter the following information as prompted:
NOTE:1. The preceding parameter information varies according to the actual conditions. Enter correct parameter information according to the actual conditions. Host IP or Host Name: 10.90.98.244 User Name: admin Password: Protocol (ftp or scp): ftp Remote Directory: C:\FTP_DIR The system begins to collect switch information. The following information is displayed: Saving support information for chassis:swd77, module:RAS… …………………… Saving support information for chassis:swd77, module:CTRACE_OLD… Saving support information for chassis:swd77, module:CTRACE_NEW… Saving support information for chassis:swd77, module:FABRIC… ………… ………… Wait 10 minutes. When the message "SupportSave completed" is displayed, the switch information has been successfully collected. You can access the corresponding directory to view the information.
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