Q: How do I view CDRs?
A: You can view CDRs in the CDR file path configured on the CDRServer or log in to the BMU as the admin user and choose Functions Maintenance > CDR Configuration.
Viewing CDRs in the CDR File Path
Step 1 Configure the CDR file path.
In the CDR Server window, choose CDR Console > Config Call record file path.
The Config Call record file path window is displayed.
Figure 1-1 Configure Call record file path
Step 2 Set the CDR file path (D:\ in this example).
The system will automatically place the binary CDR files to the$\Bill\CufFiledirectory (D:\Bill\CurFile in this example). The variable $ is the CDR file path you have set.
When the unified gateway has any call services, the system automatically generates D:\BillL\CurFileand D:\Bill\BakFile directories on the CDRServer.
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Viewing CDRs on the BMU
Step 1 Configure the CDR path on the BMU.
Log in to the BMU as the admin user and choose Functions Maintenance > CDR Configuration.
Figure 1-2 Configuring the CDR path
Step 2 View CDR files.
Log in to the BMU as the admin user and choose Statistics > Call Records to view CDR file.
The administrator can manage CDRs on the BMU, such as querying and deletin****Rs. Enterprise users can query their own CDRs on the BMU self-service platform.
Figure 1-3 Searching for CDRs
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A third-party billing system can be used to parse the CDRs of the CDRServer and charge users for calls.
The CDRServer obtains CDRs from the CDR pool of the unified gateway and stores them as binary files (with the file name extension .bill) or text files (with the file name extension .txt) to a specific location (shared directory).
Using FTP or FTPS, a third-party billing system obtains these binary or text CDR files from the shared directory using the authenticated FTP or FTPS user name and password.
The third-party billing system can parse the obtained binary or text CDR files, convert the file format, and save them in the database, so the system can charge users for calls and users can conveniently query call details.
