Answer
You can perform the following operations to troubleshoot a network disconnection between devices and eSight:
- Check the physical connections between devices and eSight, for example, the cable connections and network interface status.
- Check the network configurations of the devices and eSight server.
- Check the configuration of the switch or router that connects the devices and eSight.
- Check the configuration of the firewall that connects the devices and eSight.
- Check whether the eSight server meets the security authentication requirements. For example, security authentication software such as security policy enforcement system (SPES) must have been installed and configured on the eSight server before devices can be added to eSight.
