Dear User

The following post may help you. Uninstall and reinstall the software

https://forum.huawei.com/enterprise/en/ivs-service-software-fault-upon-vcn5x0-delivery/thread/486417-887

Please note that the uninstallation and reinstallation are high-risk operations. You are advised to ask the local dealer and create an eCare ticket so that we can use the GTAC remote operation service.

Hi, hasanalpboran

Did you mean restore password?

If your problem is that you want to restore to full factory settings, it is recommended that you uninstall the software and reinstall it.

For more information, you can refer to this LINK

Restore Password

2       VCN5X0:

2.1. Log in to the device as user admin using SSH (the default password is admin/Change_Me).

2.2. Switch to the root account. su - root (default password: root/Change_Me)

2.3. Run the following command:

The CU client is restored to Change_Me.

su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0', salt='' where login_name='Admin';\""

If the following information is displayed, the password is reset successfully:

UPDATE=1

OMU portal. After the restoration, the password is super123.

STIME=`date +%s`;

su -c "psql -d omu -c \"UPDATE TBL_OMU_USER_INFO SET LOCK_STATUS=0, PASSWD='33867eea994c22edb1e157f3f0f7fbd4ce30324c315320b490091f89b074cb10', LOCK_TIME=0, FIRST_FLG=0,PASSWD_WRONG_TIME=0, PASSWD_WRONG_COUNT=0, SALT='HWGtNEAzVjXaXjkg', LAST_MODIFY_TIME=${STIME} where USER_NAME='Admin';\"" - postgres;

If the following information is displayed, the password is reset successfully:

UPDATE=1

3       VCN500:

3.1. Log in to the VCN500 server as user admin in SSH mode (the default password is admin/Change_Me).

3.2. Run the su - root command to switch to user root. The default password is root/Change_Me.

3.3. Reset the password of the admin user of the C/S client to the initial password. Change_Me.

Run the following command:

su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0', salt='' where login_name='Admin';\""

If the following information is displayed, the password is reset successfully:

UPDATE=1

3.4 Reset the password of the OMU Portal administrator to Change_Me.

Run the following command:

su postgres -c "/home/postgres/bin/psql -p 6000 -d omu -c \"update tbl_omu_user_info set passwd='f0923a2988ada0d95570a304ef15671ce8df23683c83e1c5c98db502fc9fccf3', salt='', first_flg=1 where user_name='Admin';\""

If the following information is displayed, the password is reset successfully:

UPDATE=1