How do I obtain the Storage Device ESN?

Dear Axe,

Yes you can. Would you please follow the instruction below?

The equipment serial number (ESN) is a character string that uniquely identifies a device. The ESN is required when you apply for licenses, report device repair, or configure eService.

Context

• You can query the ESN of a storage device on the information plate, on DeviceManager, or through the CLI.

• For a multi-controller storage system that contains two or more controller enclosures, the ESN of controller enclosure 0 is used as the ESN of the storage system. The ESN of the multi-controller storage system queried on DeviceManager or CLI through the management network port of any controller enclosure is always the ESN of controller enclosure 0. You are advised to use DeviceManager or CLI to query the ESN. If you want to query the ESN on the information plate, obtain the position of controller enclosure 0 on the system networking diagram used for controller expansion and then check the ESN on the information plate of controller enclosure 0.

  Querying the ESN on the Information Plate

The information plate is located on the right side of the front panel of a controller enclosure, as shown in the following figures. Pull out the information plate from the controller enclosure to query the device information.

Figure 5-45 Information plate position on a 2U controller enclosure

Figure 5-46 Information plate position on a 3U controller enclosure

Figure 5-47 Information plate position on a 6U controller enclosure

Querying the ESN on DeviceManager

1.    Log in to DeviceManager.

2.    In the navigation tree on the right, click Home.

3.    In Basic Information, view SN. 

Querying the ESN on the CLI

1.    Log in to the CLI.

2.    Run the show system general command to view the ESN, namely the SN field in the command output.

admin:/>showsystemgeneral

  System Name         : XXX.Storage

  Health Status       : Normal

  Running Status      : Normal

  Total Capacity      : 3.186TB

  SN                  : 2102XXXXXXXXXXXXXXXX

  Location            :

  Product Model       : XXXX

  Product Version     : VX00R00XCXX

  High Water Level(%) : 80

  Low Water Level(%)  : 30

  WWN                 : XXXX

  Time                : 2018-07-07/15:34:05 UTC+08:00

  Patch Version       : SPCXXX SPHXXX

Description         :

Thanks.