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How do I get to speak to someone from Huawei about WLAN

Created: May 17, 2019 15:02:51Latest reply: May 21, 2019 06:20:21 485 6 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

I have posted 3 times online to try and speak to someone from Huawei about a WLAN opportunity...over 72 hours now and no response.


Any suggestions of how I can make contact ?


Thanks.

Featured Answers
WheatGrass
Created May 21, 2019 06:20:21

Hi there!

For United Kingdom, we provide support from 09:00 – 17:30 GMT+2 (Monday to Friday) in the following languages: 

English, German, Italian, Spanish and French. After working hours, we will provide support in English only.

Telephone:  0080033888888 / +40312261900

Email:  EUsupport@huawei.com
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Recommended answer

Sergio93
Created May 17, 2019 15:07:58

Hello,

Please help to contact our Livechat platform and discuss directly with Huawei engineers. They can guide you later to find the right contact, depending on your request. 

You can find here the Livechat button: http://support.huawei.com/iknow/

Hope it's useful :)
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All Answers
Hello,

Please help to contact our Livechat platform and discuss directly with Huawei engineers. They can guide you later to find the right contact, depending on your request. 

You can find here the Livechat button: http://support.huawei.com/iknow/

Hope it's useful :)
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@MP01 hi, what's yours problem? are you looking for solutions of your problem ?
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as @Sergio93 said, if you want to create a service request, you can contact the livechat platform, or if you have some simple questiones, you can post here, our engineers will help to solve it.
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I want to speak to someone from Huawei about a number pre-sales questions (technical and commercial) for one of my customers.

BTW - Live chat takes me to a page that I cannot understand - it is not in English.

How do I get someone to contact me ? ...or is their a number I can call to contact them in the UK ?

I have tried 3 times via the Huawei website - contact me option. No one has contact me.
I have tried Twitter - no one has contacted me.

My last resort is this forum - I was hoping someone from Huawei would be interested in my business ! At the moment - iot seems like I should look for other vendors to fulfill my customers requirements.
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Posted by MP01 at 2019-05-20 03:10 I want to speak to someone from Huawei about a number pre-sales questions (technical and commercial) ...
Hi,

Please help to send an email to eusupport@Huawei.com . They can raise a pre-sale ticket and you will be contacted by local contact.
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Hi there!

For United Kingdom, we provide support from 09:00 – 17:30 GMT+2 (Monday to Friday) in the following languages: 

English, German, Italian, Spanish and French. After working hours, we will provide support in English only.

Telephone:  0080033888888 / +40312261900

Email:  EUsupport@huawei.com
View more
  • x
  • convention:

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