Q: How do I configure the system to continue to route an outgoing call after deleting a fixed prefix from a called number?
A: Add a prefix (which is to be deleted), add a number change index for deleting the prefix, and then add DN processing.
Scenario
A contact center needs to continue to route an outgoing call after deleting a fixed prefix from a called number. For example, the called number format is 88xxxx, and the first two digits need to be deleted.
Procedure
Step 1 Add a prefix (such as 88) and set the call type to basic call, call attribute to local call, and route selection code to 5.
ADD CNACLD:PFX=K'88,CSTP=BASE,CSA=LC,RSC=5,MINL=6,MAXL=24,CHSC=0,EA=YES,CLRAF=YES,ASF=NO,QCDN=NO,VPNF=NO;
Step 2 Add a number change index for deleting the first two digits.
ADD DNC: DCX=10, DCT=DEL, DCP=0, DCL=2;
Step 3 Add DN processing.
ADD PFXPRO: PFX=K'88, CCF=YES, DDCX=10;
----End
More Information
For more information, see section "Configuring Number Change" in the eSpace U2980 V100R001C10 Product Documentation at:
http://support.huawei.com/hedex/hdx.do?docid=EDOC1000078366&id=u29_cfgg_00100&text=Configuring%252520Number%252520Change&lang=en
