How can I do if an IPC fails to power on?

Unicef · Created Jan 1, 2021 13:14:27

Hello friend! hope it can help:

Solution:

1. Insert the power plug again.
a. If the IPC is powered on, no further operation is required.
b. f the fault persists, go to 2.

2. Check the status of the power indicator.
If the power indicator is off, the power supply is faulty. Check the power supply adapter or power cable. For the description of power indicator status, see the user manual delivered with the IPC.

NOTE:
For a PTZ camera that has no power indicator, check whether the PTZ of the camera automatically rotates after you power on the camera.

3. Check whether the fault is rectified.
    a. If yes, no further operation is required.
    b. If no, contact your service provider for assistance.
Power supply from PoE

1. Check whether the power supply device is running properly.
    - If yes, go to 2.
    - If no, replace the power supply device, and go to 3.
2. Replace the network cable.
3. Check whether the fault is rectified.
    - If yes, no further operation is required.
    - If no, contact your service provider for assistance.

https://support.huawei.com/enterprise/en/doc/EDOC1000034816?section=j005

Thanks!

stephen.xu · Created Jan 1, 2021 11:34:07

Hi, dear.

Is any error message?

Unicef · Created Jan 1, 2021 13:14:27

Hello friend! hope it can help:

Solution:

1. Insert the power plug again.
a. If the IPC is powered on, no further operation is required.
b. f the fault persists, go to 2.

2. Check the status of the power indicator.
If the power indicator is off, the power supply is faulty. Check the power supply adapter or power cable. For the description of power indicator status, see the user manual delivered with the IPC.

NOTE:
For a PTZ camera that has no power indicator, check whether the PTZ of the camera automatically rotates after you power on the camera.

3. Check whether the fault is rectified.
    a. If yes, no further operation is required.
    b. If no, contact your service provider for assistance.
Power supply from PoE

1. Check whether the power supply device is running properly.
    - If yes, go to 2.
    - If no, replace the power supply device, and go to 3.
2. Replace the network cable.
3. Check whether the fault is rectified.
    - If yes, no further operation is required.
    - If no, contact your service provider for assistance.

https://support.huawei.com/enterprise/en/doc/EDOC1000034816?section=j005

Thanks!

wissal · Created Jan 1, 2021 15:12:25

Hello,

1. Remove the power plug and insert it again.
If the IPC is properly powered on, no further action is required.
If the fault persists, go to step 2.
2. Check the status of the power indicator.
If the power indicator is off, the power supply is faulty. Check the power adapter or power cable. For description of power indicator statuses, see the user manual of the required IPC model.
For a PTZ dome camera that has no power indicator, check whether the PTZ of the camera automatically rotates after you power on the camera. 3. Check whether the fault is rectified.
If yes, no further action is required.
If no, contact the service provider.
----End

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