Honor View 20

Dear user, 

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.

Have a nice dau!

Hi dear, we are working on it. Do you want to go out of this mode?

I just want the phone to work again.. How do I go out of that mode??

Hello, dear.
If you just want to exit Recovery, select the top restart system. I need to remind you that the Recovery mode cannot be operated on the touch screen. You need to use the volume button to control the cursor and the power button to confirm the selection.

No I can use the touch screen in recovery mode. I have downloaded eRecovery(Update and recovery system) with WiFi and Recovering System, but.. It doesn't work.. After i have done that my phone just restarts and goes back to eRecovery again.. Why??