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HN8140 firmware

Created: Mar 18, 2021 07:50:02Latest reply: Mar 18, 2021 08:40:37 525 6 0 0 0
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Hi, I have an old modem HN8140, now I want to upgrade it. Anyone can tell me how to get the latest firmware. It would be better to send the firmware directly to my email, thank you.

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Nino_Chou
Admin Created Mar 18, 2021 08:40:37

Dear Gerard,


The HN8140 is a carrier's product. We don't have permission to download the firmware, we can only give you a way to get the correct firmware.


If you are an ISP (Internet Service Provider), please contact the  Carrier TAC

If you are a device user, please contact your ISP or device provider.

Please note: 

1. The ONT used together with the OLT at the central site. The version must match the model. If the version is incorrect, the cannot be used. Therefore, you are advised to confirm the requirements with the supplier or local carrier to obtain the firmware and upgrade or downgrade the firmware under the guidance of professional personnel. Otherwise, the fault cannot be rectified. Please proceed with caution.

2. ONT's firmware or software will not be allowed to be downloaded randomly on the website, because it will increase the risk of the product being attacked by the network and cause the user's network environment to be insecure


For more information about how to download the ONT firmware, please click:

How to download the software and firmware of ONT


I hope I can help you. Thank you.

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Steven_Gerard
Steven_Gerard Created Mar 18, 2021 08:44:29 (0) (0)
Thanks, bro. I will try.  
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Hello, friend!
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Steven_Gerard
Steven_Gerard Created Mar 18, 2021 08:22:16 (0) (0)
Thx Nino, but I opened the link and did not find the button for downloading the firmware, just some useless documentation, can you send the firmware directly to my email, can I mail you privately, thank you  
Nino_Chou
Nino_Chou Reply Steven_Gerard  Created Mar 18, 2021 08:41:03 (0) (0)
I've replied below. Please check.  

Dear Gerard,


The HN8140 is a carrier's product. We don't have permission to download the firmware, we can only give you a way to get the correct firmware.


If you are an ISP (Internet Service Provider), please contact the  Carrier TAC

If you are a device user, please contact your ISP or device provider.

Please note: 

1. The ONT used together with the OLT at the central site. The version must match the model. If the version is incorrect, the cannot be used. Therefore, you are advised to confirm the requirements with the supplier or local carrier to obtain the firmware and upgrade or downgrade the firmware under the guidance of professional personnel. Otherwise, the fault cannot be rectified. Please proceed with caution.

2. ONT's firmware or software will not be allowed to be downloaded randomly on the website, because it will increase the risk of the product being attacked by the network and cause the user's network environment to be insecure


For more information about how to download the ONT firmware, please click:

How to download the software and firmware of ONT


I hope I can help you. Thank you.

View more
  • x
  • convention:

Steven_Gerard
Steven_Gerard Created Mar 18, 2021 08:44:29 (0) (0)
Thanks, bro. I will try.  

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