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Hikvision cameras cannot ...

Hikvision cameras cannot be automatically online after being added to VCN3020 by HKSDK

Created: Sep 24, 2019 07:06:58Latest reply: Sep 24, 2019 08:11:40 373 2 0 0 0
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Hi, Support


I have some Hikvision cameras, but they cannot be automatically online after being added to VCN3020 by HKSDK.

Most of the cameras are offline, and some of them are online but cannot view live video.

Version: V100R003C00SPC200


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Hike
Created Sep 24, 2019 07:20:27

Dear Falls

According to your version information, this is likely to be a known problem.
You can upgrade to V1R3C10SPC100 to solve the problem.

If the problem persists after the upgrade, we need to analyze the problem with Hikvision engineers. In this case, you need to provide related log information.
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Hike
Hike Created Sep 24, 2019 07:20:27

Dear Falls

According to your version information, this is likely to be a known problem.
You can upgrade to V1R3C10SPC100 to solve the problem.

If the problem persists after the upgrade, we need to analyze the problem with Hikvision engineers. In this case, you need to provide related log information.
View more
  • x
  • convention：
(0) (0)
3#
Falls
Falls Created Sep 24, 2019 08:11:40

Thanks for your reply.
I will check it.
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  • convention：
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