HiKnow does not start

Created: Feb 21, 2020 10:44:17Latest reply: Feb 24, 2020 12:02:57 105 5 0 0
  Rewarded HiCoins: 0 (problem resolved)

I have a problem with running the application on the Android 10 platform (Samsung S10e) 

Have you encountered such a problem?


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rongjie
Admin Created Feb 22, 2020 03:18:08 Helpful(0) Helpful(0)

Hi, @Tomasz!


Which application do you mean, the Enterprise service application or iKnow?


Please describe the specific problem to facilitate fault locating.


Welcome to our Community! We are happy to solve any problems for you!

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rongjie
rongjie Admin Created Feb 22, 2020 03:18:08 Helpful(0) Helpful(0)

Hi, @Tomasz!


Which application do you mean, the Enterprise service application or iKnow?


Please describe the specific problem to facilitate fault locating.


Welcome to our Community! We are happy to solve any problems for you!

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Tomasz
Tomasz Created Feb 24, 2020 07:39:50 Helpful(0) Helpful(0)

I have a problem with the application "Huawei HiKnow" from google play on Android
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Somemeow
Somemeow Created Feb 24, 2020 08:06:37
Hi, Tomasz,can you tell me how the problem happened in detail?  
Tomasz
Tomasz Created Feb 24, 2020 12:02:57 Helpful(0) Helpful(0)

Hi all
The problem has been solved - I downloaded another version from Huawei webpage
The application is now starting.
The problem was with the application downloaded via google play store.
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Somemeow
Somemeow Created Feb 25, 2020 01:04:51
OK, thank you for telling us that,we will check and optimize it later!  

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