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Hiknow Application doesn't work properly

Created: Mar 31, 2020 03:43:15Latest reply: Mar 31, 2020 05:51:41 120 10 1 1
  Rewarded HiCoins: 0 (problem resolved)

Hi guys,


I just downloaded the Hiknow app and it doesn't even open. I searched in google play store and all the comments were with the same problem I have. Does someone know how to fix this trouble? Or Is there any other way to use the app? Maybe another website to download previous versions or something.

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Admin Created Mar 31, 2020 05:51:41 Helpful(3) Helpful(3)

Posted by Lisamarie245 at 2020-03-31 05:11I have the same trouble. I just realized that we're tocallas!!

Google Play is unable to open the HiKnow app after downloading it.


Causes


1. There is an old version of the app on Google Play, which has not been updated.


2. If your phone is running Android 10, the app may not be compatible with your phone. I advise you to download the latest version of the app from Huawei AppGallery or scan the QR code to download the app.


Hiknow

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Lisamarie245 Created Apr 1, 2020 01:19:33
Hey, girl, When I scanned the picture, it didn't take me to the website to download the app. It took me to google and I couldn't see the app anywhere. Is there any other way to download the app?  
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Hey,girl Admin Created Mar 31, 2020 03:46:55 Helpful(2) Helpful(2)

Hi, Lisamarie24!


Which application do you mean, the Enterprise service application or iKnow?

Please describe the specific problem to facilitate fault locating.

Welcome to our Community! We are happy to solve any problems for you!

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Lisamarie24 Created Mar 31, 2020 03:49:54
Iknow app  
Hey,girl Reply Lisamarie24  Created Mar 31, 2020 03:52:12
We're working on your problem. Please be patient.  
Hey,girl Reply Lisamarie24  Created Mar 31, 2020 03:53:27
You can visit the webpage first.
https://support.huawei.com/iknow/  
Lisamarie24 Reply Hey,girl  Created Mar 31, 2020 03:53:50
Thank you.  
Hey,girl Reply Lisamarie24  Created Mar 31, 2020 03:56:11
You are welcome!  
Lisamarie24 Reply Hey,girl  Created Mar 31, 2020 04:33:24
I think I made a mistake. I didn't mean the Iknow thing, I asked about the Hiknow app.  
Lisamarie245 Created Mar 31, 2020 05:11:49 Helpful(2) Helpful(2)

I have the same trouble. I just realized that we're tocallas!!
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Hey,girl Admin Created Mar 31, 2020 05:51:41 Helpful(3) Helpful(3)

Posted by Lisamarie245 at 2020-03-31 05:11I have the same trouble. I just realized that we're tocallas!!

Google Play is unable to open the HiKnow app after downloading it.


Causes


1. There is an old version of the app on Google Play, which has not been updated.


2. If your phone is running Android 10, the app may not be compatible with your phone. I advise you to download the latest version of the app from Huawei AppGallery or scan the QR code to download the app.


Hiknow

View more
  • x
  • convention:

Lisamarie245 Created Apr 1, 2020 01:19:33
Hey, girl, When I scanned the picture, it didn't take me to the website to download the app. It took me to google and I couldn't see the app anywhere. Is there any other way to download the app?  

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