HG8346M Lost Wi-Fi and Internet

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Hi user!

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.
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Thanks!

Hello,
It's nice to meet you in the community.
We're working on your problem. Please wait patiently.

Hello, friend! 

I repeat all the ONTs of this HG8346M model, they thickened to fail. 

I don't quite understand what that means. 

If the Wi-Fi signal of the HG8346M is disconnected or the network is disconnected, press and hold down the button for 10s to reset the network, and then reconfigure the network on the web page to restore the network.

The forum is for enterprise network products. Your product model belongs to carrier network products.

For more information, click HG8346M.

Thanks!

I mean that the client when it is connected, the router disconnects it, it does NOT deactivate, but rather that it loses the signal, so it happens with all the HG8346M models that I have. About what he says about the button, I don't know my case.

Apart from that, the same model loses internet connection, and checking the fiber reaches -22, so it is a good sign to lose it, the funny thing is this, that all the models that I have HG8346M present the same failure , from the same day. Before they had worked perfectly.