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hg8310 only power led on

hg8310 only power led on

Latest reply: Sep 18, 2019 22:22:13 1640 3 0 0 0
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hi,


I have a problem with hg8310


only power led on



appears the OS is gone, lost the boot

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2#
liqiang185
Admin Created Sep 15, 2019 01:33:58

Check whether the line connection is normal.
If the line connection is normal, log in to the web page and check related settings.
If the login fails, the hardware may be faulty. Use the same device to perform a comparison test to confirm the fault and consider whether to replace the hardware.
At the same time, you can also contact your ISP or equipment provider to solve the problem.
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3#
jasonx
Created Sep 18, 2019 22:22:13

Posted by liqiang185 at 2019-09-15 01:33 Check whether the line connection is normal.If the line connection is normal, log in to the web page ...
its happened in more than 40 hg8310,

the lan port don't work...
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liqiang185
liqiang185 Created Sep 19, 2019 06:29:05 (0) (0)
Dear friends, your product type belongs to the carrier's device. Therefore, it is the best way to find a local carrier. If you don't understand, you can also call Huawei after-sales service.
https://e.huawei.com/en/service-hotline-query  
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