HG8245Q2 5ghz upload problem

Created: Jan 23, 2020 14:26:23Latest reply: Jan 23, 2020 15:46:26 97 2 2 0
  Hi-coins as reward: 0 (problem unresolved)

Hy guys i am having poor performance on HG8245Q2 on upload using 5GHZ. The results are smaller than in 2.4GHZ.

Try a lot of config and channels, many smartphone brands and models.

What i can do ????

I have a internet plan 50mb/s download and 25mb/s upload

I have 45mb/s download speed in 2.4ghz ang 5ghz band in tests

But using 5ghz the download speeds are 55mb/s and the upload is max 10mb/s

Try with others HG8245Q2 and same problem.

HS8546V5 this problem dont happen, using same internet conection and wifi settings

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liqiang185
Admin Created Jan 23, 2020 15:16:21 Helpful(0) Helpful(0)

Dear Niex!

I found the datasheet for HG8245Q2(Enterprise network universal model) for you.

121

Generally, the downstream rate of the ONT is much higher than the upstream rate.

But the pictogram you described is not normal. If multiple HG8245Qs are the same, the device is not faulty.

Please confirm your equipment source, whether it belongs to the operator's custom equipment because the functionality and performance of the customized version are limited.

Thank you!

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All Answers
liqiang185
liqiang185 Admin Created Jan 23, 2020 15:16:21 Helpful(0) Helpful(0)

Dear Niex!

I found the datasheet for HG8245Q2(Enterprise network universal model) for you.

121

Generally, the downstream rate of the ONT is much higher than the upstream rate.

But the pictogram you described is not normal. If multiple HG8245Qs are the same, the device is not faulty.

Please confirm your equipment source, whether it belongs to the operator's custom equipment because the functionality and performance of the customized version are limited.

Thank you!

  • x
  • convention:

Niex
Niex Created Jan 23, 2020 15:46:26 Helpful(0) Helpful(0)

Can you send the last firmware to this ONT ?
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