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HG8245Q - Cannot Add Template in Parental Control

Created: May 16, 2020 13:48:22Latest reply: May 18, 2020 09:16:07 1820 9 1 0 0
  Rewarded HiCoins: 4 (problem resolved)

Hello, 


Whenever I try to add a template in the parental control I get a message saying "The number of templates reaches the maximum allowed. You are not allowed to add a new one." although I only have one 1 template currently and according to "help" the maximum number of templates is 8.


I used to have more templates but when I deleted them and wanted to replace them this problem occurred. I tried restoring to the default configuration but that did not work. 


Thanks in advance.

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Chenxintao
Admin Created May 18, 2020 09:16:07

Dear friend!


For your problem, you need to provide a lot of configuration information before we can analyze and solve it for you. Since some information is not suitable for display in the forum, we recommend that you contact ISP or Huawei after-sales engineers and get help.
Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query
Good luck!


Thanks!


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Qebton
Qebton Created May 19, 2020 00:12:04 (0) (0)
Thank you.  
All Answers
hi, please wait.
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QUESTION:

How to specify the websites by URL filtering on Huawei ONT's (HG8010H, HG8010Z, HG8012H, HG8040, HG8045A, HG8240, HG8245, HG8247H) in specified times?

ANSWER:

Using the Huawei ONT parental control function, you can specify websites by URL filtering (in specified times) and set different Internet access times and websites that can or cannot be accessed.

1. Click the Security tab and choose Parental Control Configuration from the navigation tree on the left.
2. The template on the Parental Control Configuration page is shown in the following figure. You can set the template name and Internet access time and specify the websites that can or cannot be accessed.
3. Set the Internet access time.

a) On the right pane, click Template to create a configuration template. Set the name and validation period of the template.
b) Set the time and repeat days.

Time: Sets the Internet access time period.
Repeat: Configures whether to enable Wi-Fi for Internet access everyday or only on weekdays.
4. Specify the websites that can or cannot be accessed.

a) Enable website filtering: Configures whether to prohibit or allow the access to certain websites.
b) URL Address: Enters the websites that can or cannot be accessed and clicks Apply.
5. Click Overview and configure whether to apply the new template to all devices.

a) When selecting Apply on specified devices, select a device ID.

b) Select the configured template and click Apply. The configurations will take effect.

c) Query the Internet access records on the Statistics page.

https://forum.huawei.com/enterprise/en/how-to-specify-the-websites-by-url-filtering-on-huawei-ont-s-q-a/thread/461713-100181
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Qebton
Qebton Created May 16, 2020 15:58:18 (0) (0)
Thank for your reply,

I am familiar with all of this but my problem is that it wont let me add a template.  
Unicef
Unicef Reply Qebton  Created May 17, 2020 02:26:58 (0) (0)
There is another template inside or else? or u can create a new one with clearing old data  

Hello,

Click the Security tab, and choose Parental Control Configuration from the navigation tree on the left. In the pane on the right, configure different constraints for the network surfing time and website access on working days and holidays. In this way, their children are allowed to access networks in specified time segments and free from age inappropriate contents,

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 NOTE:

Configure the template by following the instructions provided in the wizard. You can click Help in the upper right to view the online help about the template configuration if required.


Detail : https://forum.huawei.com/enterprise/en/ont-parental-control-introduction/thread/507813-100181


Thanks

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Qebton
Qebton Created May 16, 2020 15:53:51 (0) (0)
Thank you for your reply,

Yes, I know how to do this but my problem is under "templates" when you try and add a new template it wont let me.  
wissal
wissal Reply Qebton  Created May 16, 2020 16:06:37 (0) (0)
Configure the template by following the instructions provided in the wizard. You can click Help in the upper right to view the online help about the template configuration if required  

Dear friend!


For your problem, you need to provide a lot of configuration information before we can analyze and solve it for you. Since some information is not suitable for display in the forum, we recommend that you contact ISP or Huawei after-sales engineers and get help.
Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query
Good luck!


Thanks!


View more
  • x
  • convention:

Qebton
Qebton Created May 19, 2020 00:12:04 (0) (0)
Thank you.  

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