Got it

HG8245H configuration update problem

Created: Feb 8, 2019 09:46:27Latest reply: Nov 5, 2019 14:55:05 1752 2 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello,


I need to update VoIP advanced configuration and I found it could be done by modification of config file. I used web tool


173912dyzzu9ypcw62iuxe.gif?hua_config.GI


downloaded  hw_ctree.xml file and modified. When I try to update the file with that tool I always receive message that config is updated, HG is rebooting but after reboot I lose all VoIP settings. It seems it reboots to the default configuration. I also tried to download and upload again configuration (hw_ctree) without doing any changes in the file but effect is the same :(


Could you help? How can I update configuration file?

Chris

Featured Answers

Recommended answer

Gavin.Liu
Created Feb 9, 2019 02:10:15

Hi there!

Please kindly confirm if your ONT has a VAS profile configured in the U2000 NMS. 

If the VAS profile is configured, it will download the configuration from NMS automatically.
View more
  • x
  • convention:

All Answers
Hi there!

Please kindly confirm if your ONT has a VAS profile configured in the U2000 NMS. 

If the VAS profile is configured, it will download the configuration from NMS automatically.
View more
  • x
  • convention:

I have similar problem when uploading the configuration file, I get the successful upload page and my device restart. However, my configuration does not reset nor change at all, just like I have not changed anything.


* My device is HG8245Q2
View more
  • x
  • convention:

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.