Got it

HG8245 + TV Box

Latest reply: May 22, 2020 13:49:36 5034 3 0 0 0

Hi, I got a new Internet Line from my Provider, which includes the HG8245H.

Device Type: HG8245H
Description: EchoLife HG8245H GPON Terminal (CLASS B+/PRODUCT ID:2102310QXF6RE2005958)
SN: 485754430EEFEC28 (HWTC0EEFEC28)
Hardware Version: 494.B
Software Version: V3R013C00S105
Manufacture Info: 2102310QXF6RE2005958.C402
ONT Registration Status: O5(Operation state)
ONT ID: 3
CPU Usage: 3%
Memory Usage: 59%

I have a Neo X5 Mini TV Set Box, before it was perfectly, but with the changes of the line it starts the problem.

I start my channel for watching, but after few minutes its stop. it looks like, the Buffer didnt get enough Data.

If i stop the TV in break, the Buffer goes to 3-4 Minutes, than stopes, after 30 Minutes it goes a bit up.

For easy understanding, I need for the Movie the whole Volume, only 5 % goes to my Box, the another 95 % are not going to my Deivice.So i only can watch few minutes.

Can be the problem the Router? My Provider says, I have full Speed (50mb, All another Websides7youtube etc working without problems.

I try to do a Firmware update, but for Costumer looks like impossible, doesnt matter, they paying for the product or not.....

you mean if you watch video via the other video website like youtube, the TV work fine? it is recommend to contact your Provider to check it. if the Provider need the Huawei to assist, they can contact the Huawei TAC.

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Yes, all another Videos like Youtube are working. The Provider is Kazakh and they say, there is nothing blocked. I try yesterday with a VPN Server and whit it its perfect working.

So something is blocked. Its started, but the reload is not working well. I can stop the TV on hold and around all 20-30 Minutes some Buffer loading for few minutes....

Do I have the actual Firmware or is it possible to send me the correct link, all, which i tried, is not working from the webside

Thx

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Is good to know that
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