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HG8145V5 lights indicator...

HG8145V5 lights indicator is not working anymore.

Created: Sep 9, 2021 08:10:08Latest reply: Sep 9, 2021 09:09:50 590 6 0 0 0
  HiCoins as reward： 0 (problem unresolved)
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Hello everyone, my modem HG8145V5  is working pretty well, but do not turn the lights on, or blink it anymore... The are there any troubleshooting to do?


Device Type:HG8145V5
Description:EchoLife HG8145V5 GPON Terminal (CLASS B+/PRODUCT ID:2150083771LDL3005386/CHIP:000b0020200217)
SN:4857544xxxxxxxxx(HWTCxxxxxxxx)
Hardware Version:15AD.A
Software Version:V5R019C10S300
Manufacture Info:2150083771LDL3005386.C412
ONT Registration Status:O5(Operation state)
ONT ID:20
CPU Usage:34%
Memory Usage:46%


EchoLife HG8145V5

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Chenxintao
Admin Created Sep 9, 2021 08:35:17

Hello, friend!


According to your problem description, the lights on the device are not working, but the network on the device is working.


Because the specific information is not clear, I think the problem is caused by a hardware problem.


You can refer to the link: Introduction of Huawei ONT Indicators


Thanks!


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DDSN
DDSN Admin Created Sep 9, 2021 08:11:33

Hi user_3971305,
Please wait patiently. Our engineers are looking for answers to your questions.
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Chenxintao
Chenxintao Admin Created Sep 9, 2021 08:35:17

Hello, friend!


According to your problem description, the lights on the device are not working, but the network on the device is working.


Because the specific information is not clear, I think the problem is caused by a hardware problem.


You can refer to the link: Introduction of Huawei ONT Indicators


Thanks!


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4#
user_3971305
user_3971305 Created Sep 9, 2021 08:47:01

Well, that is right! VoIP, IPTV and Internet are working normally but the leds on the modem do not.
What is the troubleshooting to resolve this hardware problem ???
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Chenxintao
Chenxintao Admin Created Sep 9, 2021 08:57:37

Posted by user_3971305 at 2021-09-09 08:47Well, that is right! VoIP, IPTV and Internet are working normally but the leds on the modem do not.  ...

If the hardware is faulty, you need to send the device to the maintenance center for troubleshooting.

Because your device model is a carrier's ONT. You can call your ISP for a solution.


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user_3971305
user_3971305 Created Sep 9, 2021 09:09:50

Issue solved,

Actually it can be configured on the: Advanced Options
The last section: Maintenance Diagnose
and the last option: Indicator Status Management

It was off, I just change it to On and all the Leds back to work again, the strange thing is that I don't remember to used this option before, sound like a kind of upgrade; I don really know...

Thank you very much for your time.
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Chenxintao
Chenxintao Created Sep 9, 2021 09:44:44 (0) (0)
Hi, friend!
I am sorry! The web pages of enterprise ONTs are different from those of carrier ONTs. Therefore, an accurate solution is not provided for you.
I'm glad this problem has been solved. You can learn more about ONT devices in the forum.  
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