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HG8145V5 and Upload speed issue on Windows PCs

Created: May 13, 2021 21:40:39Latest reply: May 14, 2021 02:01:07 380 5 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi,


my ISP provided HG8145V5 ONT and everything is working fine, except for Windows PCs on my home network. I get 200/30 mpbs on speedtest.net, but when I upload something via FTP other means, I only get 3.5-5 mbps. Same for Windows 10 and 8.1, wired or wifi, same problem.

This issue does not concern Android, Linux, IOS or MacOSX devices, only Windows. I tried many solutions for windows, but nothing helps.

One more weird thing. A VMWare linux guest machine get full 30 mbps upload on the same Windows 10 PC, which has a problem.

ONTs software version is V5R019C00S100


I'd appreciate any advice!


Thank you.


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Chenxintao
Admin Created May 14, 2021 02:01:07

Hello, friend!


Because your feedback is limited, I cannot locate the fault.
I need you to help me collect some Information:  


1. Collect device-related information by following method 2 in the link (two files are generated after the collection).

ONT Information Collection Guide


2. Mirroring and capturing packets on the port.

Run the set ethportmirror sourceport x destport 2 mirrordate 2 enable 1 command to capture packets on the device port.


a. Log in to the ONT management interface and enable the LAN-side PC to access the device through Telnet.

Account: x

Password: x

b. Run the telnet 192.168.x.x command on the PC to log in to the ONT through Telnet.

c. Telnet to the ONT account: x Password: x (original password on the ONT)

d. After login, use set ethportmirror sourceport x destport 2 mirrordate 2 enable 1 to configure the image.

sourceport: indicates the port on which packets need to be captured.

The options are as follows: 1 to 5: ETH 

port 9: CPU

port 10: PON port;

destport: The ONT is connected to the LAN port of the PC.

mirrordate: The value 0 indicates the egress, the value 1 indicates the ingress, and the value 2 indicates the ingress/egress.

enable: The value 1 indicates that the function is enabled, and the value 0 indicates that the function is disabled. After the ONT is restarted, the mirroring disappears.

e. Start the WireShark on the PC to capture packets. Click the connected Ethernet network to capture packets through port mirroring. For example, if Ethernet 2 is used, click Ethernet 2 to capture packets and determine the source and destination addresses based on the packets.


3. Provide the name of the FTP software you are using.


Thanks!

View more
  • x
  • convention:

asterixusss
asterixusss Created May 14, 2021 15:10:56 (0) (0)
Hello.

I have collected the information with a command set ethportmirror sourceport 10 destport 4 mirrordate 2 enable 1 and diagnose. It contains a lot of sensitive information, so I don't want to post it here. Can I sent it per email to you?

Thank you.  
Y_T_Z
Y_T_Z Reply asterixusss  Created May 15, 2021 02:30:24 (0) (0)
Advise you to use the "Chat" way to connect him.  
Chenxintao
Chenxintao Reply asterixusss  Created May 15, 2021 03:42:37 (0) (0)
Hi, dear!
Is it convenient for you to check the private message box?
https://forum.huawei.com/enterprise/en/how-to-quickly-seek-help-forum/thread/636663-100181
Thanks!  
All Answers
Hi user!

We appreciate your question, we will give you a feedback shortly.

Regards.
View more
  • x
  • convention:

Hello, friend!


Because your feedback is limited, I cannot locate the fault.
I need you to help me collect some Information:  


1. Collect device-related information by following method 2 in the link (two files are generated after the collection).

ONT Information Collection Guide


2. Mirroring and capturing packets on the port.

Run the set ethportmirror sourceport x destport 2 mirrordate 2 enable 1 command to capture packets on the device port.


a. Log in to the ONT management interface and enable the LAN-side PC to access the device through Telnet.

Account: x

Password: x

b. Run the telnet 192.168.x.x command on the PC to log in to the ONT through Telnet.

c. Telnet to the ONT account: x Password: x (original password on the ONT)

d. After login, use set ethportmirror sourceport x destport 2 mirrordate 2 enable 1 to configure the image.

sourceport: indicates the port on which packets need to be captured.

The options are as follows: 1 to 5: ETH 

port 9: CPU

port 10: PON port;

destport: The ONT is connected to the LAN port of the PC.

mirrordate: The value 0 indicates the egress, the value 1 indicates the ingress, and the value 2 indicates the ingress/egress.

enable: The value 1 indicates that the function is enabled, and the value 0 indicates that the function is disabled. After the ONT is restarted, the mirroring disappears.

e. Start the WireShark on the PC to capture packets. Click the connected Ethernet network to capture packets through port mirroring. For example, if Ethernet 2 is used, click Ethernet 2 to capture packets and determine the source and destination addresses based on the packets.


3. Provide the name of the FTP software you are using.


Thanks!

View more
  • x
  • convention:

asterixusss
asterixusss Created May 14, 2021 15:10:56 (0) (0)
Hello.

I have collected the information with a command set ethportmirror sourceport 10 destport 4 mirrordate 2 enable 1 and diagnose. It contains a lot of sensitive information, so I don't want to post it here. Can I sent it per email to you?

Thank you.  
Y_T_Z
Y_T_Z Reply asterixusss  Created May 15, 2021 02:30:24 (0) (0)
Advise you to use the "Chat" way to connect him.  
Chenxintao
Chenxintao Reply asterixusss  Created May 15, 2021 03:42:37 (0) (0)
Hi, dear!
Is it convenient for you to check the private message box?
https://forum.huawei.com/enterprise/en/how-to-quickly-seek-help-forum/thread/636663-100181
Thanks!  

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