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HG8045A connecting to wifi printer

Latest reply: Feb 11, 2020 07:59:51 5799 9 0 0 0

Hello,


I have a Huawei HG8045A router from my internet provider.  I have spent 20 hours trying to get my canon mx416 wifi printer connected and working properly but to no avail.  First of all I had the printer working fine with a DLINK DSL2730 router.  I then changed internet providers and they brought some other router and I setup the canon printer and five laptops.  Everything was working fine.  But then there was a problem with the internet and they again changed the router to what I now am using the Huawei HG8045A.  Since this change I was unable to get the printer working as normal.  


I set up in the DHCP a reserved ip 192.168.1.12 for the printer.  At times I can ping this ip and other times is says host unreachable.  Also at some times one laptop can ping it while at the same time another laptop connected to the router says host unreachable.  All firewalls and virus protection was turned off to test this.  I rebooted the router and the reserved ip for the printer was gone.  I also noticed in the router admin when I clicked on the printer device and details it says connected 0 hours and 0 minutes even though it has been connected for quite some time.   I also went to the printer and reconnected which it said ok. 


I have the internet provider staff come back out and they installed the printer drivers on their computer and said they could scan from their laptop but not print.  Same as I have found earlier on my laptops.  They gave up and said the printer is broken.  So I got out my old DLINK router and connected the canon wifi printer to the DLINK (with no internet connected).  I connected a laptop to the router and voila it printed. So I know there is something going on with this HG8045A router.


Also I did notice the only way I could reinstall the printer drivers and connect to this router is with the options Authentication Mode: WPA PreSharedKey  and Encryption Mode: TKIP&AES and WPS started and enabled.  I am not an expert on this but I do find it strange that it can scan but not print.  Appreciate any help.  It must be something simple in the admin setup on the router I would suspect.


Thanks,


Gibs



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Hi, the internet of laptop is OK when you laptop connect to HG8045A via wifi?    the IP 192.168.1.12 is dynamic acclocated by HG8045A or you configured manually?

 

Could you paste the screenshot of the HG8045 web configuration? if yes, 2 points need.  1   web page: WLAN->WLAN Basic Configuration   2. WAN->WAN Configuration

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Hi, the internet of laptop is OK when you laptop connect to HG8045A via wifi?    the IP 192.168.1.12 is dynamic acclocated by HG8045A or you configured manually?

 

Could you paste the screenshot of the HG8045 web configuration? if yes, 2 points need.  1   web page: WLAN->WLAN Basic Configuration   2. WAN->WAN Configuration

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Hi,


Here are the 2 screen shots you requested.


Thank you,


Gibs


HG8045A connecting to wifi printer-1603161-1


HG8045A connecting to wifi printer-1603161-2

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hi, sorry for reply late. the second sreenshot, pls re-paste like attachment. and the internet of laptop is OK when you laptop connect to HG8045A via wifi?    the IP 192.168.1.12 is dynamic acclocated by HG8045A or you configured manually?

 

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Okay.  here it is an attachment.  There really is no information on the 2nd screenshot.   The internet works fine.   The ip 192.168.1.12 i set up as a reserved DHCP IP address.  But as i said when i rebooted the router it was no longer showing as a reserved IP address.


The wifi printer will connect from the printer but does not work from the laptop to the router. 

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the cofiguration of HG8045A is configured manually or configued from OSS by internet provider? 

 

 But as i said when i rebooted the router it was no longer showing as a reserved IP address.

// after reboot, the configuration of ONT changed or the same as before?

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The router is configured by the internet provider.  I noticed they have a different login to the router. 


After I saved the reserved IP address for the printer and rebooted the router, the reserved IP address was gone.



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If you wanted to connect your wifi  printer with router  then dynamic static ip is required. the admin id password needs to be reset. click here  linksys e1200 setup to know more about this. if you face any issue then reboot your router. then check up  wan configuration. wpa settings of router should be proper.
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