Hello,

1. The default Wi-Fi name (SSID) and password of the ONT are displayed on its nameplate.

2. If the Wi-Fi password has been changed, you can log in to the ONT web page to retrieve or change the password. After logging in the web page, click the main menu, choose WLAN > 2.4G/5G Basic Network Settings. In WPA PreSharedKey , do not select Hide. You can also enter a new password and click Apply for the new password to take effect.

For more information about the Wi-Fi password, you can also visit：

About the Wi-Fi Password

Thanks.

Hi, friend!

Can you give me your model of equipment?

According to your problem description, the reason why the device is disconnected from the network is that the configuration parameters are lost after the device is reset.If you are using a home network, contact the ISP to obtain and restore network parameters.

Thanks!