Dear user,
For mobile & home device issues, please refer to:
Support: http://consumer.huawei.com/en/.
You are also welcome to send an email to mobile@mail01.huawei.com or Hotline Service if you have any questions about any Huawei Consumer products.
Alternatively, you can enter your contact information in the following link, so that our Huawei personnel can contact you:
https://consumer.huawei.com/en/contact-us/.
Thanks for your understanding!