Help Me

Dear engineer！

Please check your purchase channel. 

If the product is purchased through a formal enterprise network channel: 

Check the device nameplate.

If the product is purchased through a formal carrier channel: 

Certain carriers may customize accounts and passwords, which are different from the default accounts and passwords listed in the preceding. For details, contact the corresponding carrier.

If the product is purchased in other ways：

Please contact your device provider for the password.

Thank you！

Hi @OmarID ,

Usually that information is printed on the nameplate of the device, if that's not the case, log in to the device using 192.168.100.1 (or 192.168.1.1), root (user name), and adminHW (password).
- If you do not perform any operations after logging in to the system for five minutes, you will exit the system and the system automatically returns to the login interface.
- The system will be locked if you input incorrect user name and password three consecutive times. One minute later, it will be unlocked.
- Change the initial password after logging in to the web page.