HDA Upgrade Failure

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Huawei Enterprise Support Community

Created: Apr 2, 2016 04:10:09Latest reply: Apr 2, 2016 16:22:47 1318 1 0 0 0

After the user VM restarts, the HDA upgrade fails. After a user clicks Details, the following error message is displayed in the Description column: "The upgrade cannot be performed because the VM internal preventive maintenance tool is stopped."

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klarastone Created Apr 2, 2016 16:22:47

Step 1 On the FusionCompute portal, choose VDC Monitoring > Alarms.

Step 2 In Real-Time Alarms, check whether any VM BSOD error exists.

Step 3 Forcibly restart the VM on which BSOD occurs.

Step 4 After the VM starts, restart the VM again.

Step 5 After the VM starts, upgrade the HDA.

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