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Hardware Emergency Handling Series--Disk Failure

Latest reply: Nov 15, 2021 08:50:53 195 2 2 0 0

Symptom

Log in to the DeviceManager and choose System > Hardware > Devices. On the front view of a 2 U controller or disk enclosure that is marked by an exclamation mark (!), click the disk in the red square. Health Status of the disk is Faulty.

The disk Alarm/Location indicator on the storage device is steady yellow. Figure Location of the disk Alarm/Location indicator (SAS SSD) and Figure Location of the disk Alarm/Location indicator (NVMe SSD) show the location of the disk Alarm/Location indicator.

Figure1 Location of the disk Alarm/Location indicator (SAS SSD)

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Figure1 Location of the disk Alarm/Location indicator (NVMe SSD)

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Alarm Information

On the Alarms and Events page of the DeviceManager, click the Current Alarms tab. Alarms related to the disk are displayed.

Possible Causes

The disk is faulty.

Impact

A disk failure causes the disk domain to which the disk belongs to be degraded or fail. If the disk domain is degraded, the system read/write performance deteriorates and data loss may occur. If the disk domain fails, data loss occurs and services are interrupted.

Fault Diagnosis

Figure1 Troubleshooting flowchart for a disk failure

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Excellent solution post on disk failure! 

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