Hello everyone,
Today I will share with you how to handle GUI issues in AirEngine 9700 WLAN controller.
Issue 1 :
This is a new implementation, we can log in to the AC using the console but unable to log in using the GUI … The PC is connected directly to the AC and is reachable.
Issue 2 :
Can’t log in to the GUI with the admin user.
Analysis
Checked the software version and model for your AC
We added vlanif to use it for management :
Interface g 0/0/2 connected directly to the PC
Ping is the success between PC and AC :
Checked the wired CPU defend statistics and no block :
Checked the network status and it is normal :
HTTP server and SSL policy normal :
So everything is OK but still can't reach the GUI
Root cause
By default, the management interface isolation function is enabled to prevent the management plane from being affected by attacks targeting the service network … As we want to use service interface VLANif 10 to be the management interface so we need to disable this function
[AC] mgmt isolate disable
If we want to keep it enabled, we need to configure the management IP under Meth, not the service interface.
After disabling the isolate we need to specify the vlanif 10 to be the management interface :
[AC] interface vlanif 10
[AC-Vlanif10] management-interface
Reference: here
After the GUI issue resolved the user can’t access it because need to make sure to add the HTTP to service type to local user configuration :
<AC> system-view
[AC] aaa
[AC-aaa] local-user test service-type http
Reference: Here
Solution
Disable the management isolate and choose vlanif 10 as the management interface
[AC] mgmt isolate disable
[AC] interface vlanif 10
[AC-Vlanif10] management-interface
Add the service type HTTP to the user :
[AC-aaa] local-user test service-type http
After that issue is resolved :
That is all I want to share with you! Thank you!
