Got it

Guest Portal does not show. Only error

Created: Jun 23, 2020 09:41:55Latest reply: Jun 23, 2020 13:14:00 950 9 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Devices. 

USG6515E > AC6508 > S5720-28P-PWR-LI-AC > AP4050DN 


In the attachments, you will see my topology..


I have seen a resolved issue in Knowledge base but i cannot follow.


This is the error

ERR_SSL_SERVER_CERT_BAD_FORMAT

Attachment: You need to log in to download or view. No account? Register

Featured Answers

Recommended answer

Popeye_Wang
Admin Created Jun 23, 2020 13:14:00

Hello,
Kindly refer to the following link for troubleshooting.
https://info.support.huawei.com/onlinetoolweb/ptmngsys/Web/tsrev_wlan/en/content/wlan/15_edesk_sta_internal_portal_cdx/edesk_sta_internal_portal_cdx_edesk000.html
If this doesn't work, please collect information and see technical support.
https://e.huawei.com/en/service-hotline-query

View more
  • x
  • convention:

Zyril
Zyril Created Jun 24, 2020 00:34:50 (0) (0)
Thank you for this. I will try this. Will give feedback once done.  
All Answers
DDSN
DDSN Admin Created Jun 23, 2020 09:43:34

Hello friend,
Please wait a moment. The attachment you uploaded is being scanned. We will reply to you as soon as we see it.
View more
  • x
  • convention:

Hi friend!

Not shown

Root Cause:
Configuration not correct 

Solution:
Add route to server and gatway

• dhcp server gateway-list x.x.x.x
• ip route-static x.x.x.x subnet x.x.x.x

Thanks!

View more
  • x
  • convention:

Zyril
Zyril Created Jun 23, 2020 11:28:37 (0) (0)
Hi Sir. For example, my access controller is the server. What should be my configuration? I have vlan 50 which the vlan if is 10.10.50.1 and i have my loopback IP using for the portal authentication as 2.2.2.2  
DDSN
DDSN Admin Created Jun 23, 2020 11:21:46

Hi Zyril,
The device supports three encoding formats for certificates and private keys: DER, PEM, and PKCS12. It is recommended that the CA provide certificates and private key files in the three encoding formats. Certificates and private key files in other formats need to be converted before being imported.
The common suffixes for DER encoding (ASCII) are .DER, .CER, and .CRT.
The common PEM encoding (Base64) suffixes are .PEM, .CER, and .CRT.
The common suffixes of PKCS12 encoding are .P12 and .PFX.
Please try to download the certificate again and import it to the device.
Please refer to: https://support.huawei.com/hedex/hdx.do?docid=EDOC1100064350&id=dc_cfg_nac_2004u_1&lang=en
I hope it helps!
View more
  • x
  • convention:

Zyril
Zyril Created Jun 23, 2020 11:29:54 (0) (0)
Hi Sir. Actually, this is the error that i have.
ERR_SSL_SERVER_CERT_BAD_FORMAT
How can i solve this?  
Hi,
Have you tried changing the browser?
View more
  • x
  • convention:

Zyril
Zyril Created Jun 23, 2020 12:19:15 (0) (0)
Hi. I already tried Chrome, Brave Shield and IE  

Hello,
Kindly refer to the following link for troubleshooting.
https://info.support.huawei.com/onlinetoolweb/ptmngsys/Web/tsrev_wlan/en/content/wlan/15_edesk_sta_internal_portal_cdx/edesk_sta_internal_portal_cdx_edesk000.html
If this doesn't work, please collect information and see technical support.
https://e.huawei.com/en/service-hotline-query

View more
  • x
  • convention:

Zyril
Zyril Created Jun 24, 2020 00:34:50 (0) (0)
Thank you for this. I will try this. Will give feedback once done.  

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.