Got it

GPON ONT POE Power

Created: May 10, 2021 06:10:57Latest reply: May 11, 2021 04:46:43 852 21 1 0 0
  Rewarded HiCoins: 1 (problem resolved)

How to check how much power a POE enabled device is drawing from the ONT Port?


ONT: EG8280P (V8R018C10S205T)

OLT: EA5801-GP08 (EA5801V100R019C00)

No U2000 or NCE.


Config: 

 ont port poe 1 14 eth 5 enable max-power 30000

 ont port poe 1 14 eth 6 enable max-power 30000

 ont port poe 1 14 eth 7 enable max-power 30000

 ont port poe 1 14 eth 8 enable max-power 30000


Only port 5-8 Ports require POE+ but somehow they devices connected to these ports reboots without any reason. 1-4 Ports remain up at the same time. There are no logs on the connected devices (there are 3 different type of devices all with same behavior).


Q. How to check the total power a device is using from a POE enabled port through CLI? 

Q. How to check if the ONT port went down because of POE issue?

Q. How to check if this is related to power consumption issue?

Featured Answers
Chenxintao
Admin Created May 11, 2021 04:46:43

Hello, friend!

As you've feedback information:


WAP>get port poe info laninst 5 portid 5

Enable          : 1 

PowerMode : signal

PowerPriority : high

MaxPowerClass : class4

PowerCapability : capable

PowerSupplyStatus : delivering power

PoweredDeviceClass : Class 4 PD

InvalidSignatureCounter          : 0

PowerDeniedCounter : 0

OverloadCounter : 0

ShortCounter : 0

MPSAbsentCounter : 0

PowerModeCapability          : fixed


success!

WAP>get port poe running info portid 5

PowerEnableState : 2 

PowerState : 4

PDclass : 4

CurrentPower : 8202(mW)

AveragePower : 8185(mW)

PeakPower : 9759(mW)

PortCurrent : 147(mA)

PortVoltage : 55797(mV)

ReferencePW : 30000(mW)


success!

WAP>get port poe powerfailureinfo portid 5

count          FailTime                 FailReason


success!


The PoE power-on and power-off of port 5 are normal.

Your problem is a reboot caused by an unstable power supply.

Now, according to the device information, you can see that the ONT itself is normal.

What is the problem? If the ONT is faulty, we can help you. However, your WAP device is a third-party device and you do not provide the model of the device. The problem is as described in the previous preliminary location.

We provide you with the best service we can, if you have any questions or dissatisfaction, please feedback.


Thanks!


View more
  • x
  • convention:

Recommended answer

Chenxintao
Admin Created May 10, 2021 06:23:07

Hello, friend!


You can run the display ont port poe command to query the power supply configuration and actual power supply status of an ONT Ethernet port.


Usage Examples

To query the PoE power supply configuration and actual power supply status of ETH port 1 of ONT 0 on 0/1/0, do as follows:


huawei(config-if-gpon-0/1)#display ont port poe 0 0 eth 1  

  ------------------------------------------------------------------------

  Switch                          : Disable

  Force power switch              : Disable

  Mode                            : Signal

  Priority                        : High

  Max power class                 : Class4

  Capability                      : Capable

  Powered device class            : Undefined

  Power supply status             : No need to supply power

  Signal error count              : 0

  Power denied count              : 0

  Power overload count            : 0

  Current overload count          : 0

  Powered device undetected count : 0

  Max power value(mW)             : -                                           

  Current output power(mW)        : -                                           

  Average output power(mW)        : -                                           

  Peak output power(mW)           : -

  ------------------------------------------------------------------------



To query the PoE information of all the ETH ports on ONT 0 under 0/1/0, do as follows:


huawei(config-if-gpon-0/1)#display ont port poe 0 0 eth all   

      ------------------------------------------------------------------------      

  Port-ID Switch     Mode      Priority Max Power Max Power Force Power         

                                        Class     Value(mW) Switch              

  ------------------------------------------------------------------------      

  1       enable     signal    low      class3    -         disable             

  2       enable     spare     high     class0    -         disable             

  3       enable     spare     high     class0    -         disable             

  4       unconcern  unconcern high     -         2000      enable              

  5       unconcern  spare     high     default   -         disable             

  6       unconcern  spare     high     default   -         disable             

  7       unconcern  spare     high     default   -         disable             

  8       unconcern  spare     high     default   -         disable             

  9-10    unconcern  spare     high     default   -         disable             

  11-24   unconcern  signal    high     default   -         disable

  ------------------------------------------------------------------------


Thanks!

View more
  • x
  • convention:

Hello, friend!

I made a simple topology diagram.

EG8280P

According to the topology diagram and your feedback, the power consumption of the WAP may be greater than that of the ONT. As a result, the connected devices restart randomly.

The WAP provided by you is from another vendor and we cannot confirm it directly. Please check the power consumption of the WAP connected to the ONT and compare it with the maximum power consumption of the ONT. If the power consumption of the WAP is greater than the maximum power consumption of the ONT, In this case, you can only work with the WAP vendor to find a solution to reduce the power consumption of the device.

Thanks!


View more
  • x
  • convention:

Negoz
Negoz Created May 11, 2021 04:00:25 (0) (0)
This is really helpful, let me check with the WAP provider and update the thread with more information.  
Chenxintao
Chenxintao Reply Negoz  Created May 11, 2021 05:56:25 (0) (0)
This is because devices from different vendors have different maintenance methods.
As I gave you the command, you can feed back the power consumption of the Huawei device port and the device log, but now the problem is in the WAP.
I don't know how to maintain the WAP. First of all, it's not a access network device, and then it's not a Huawei device.
Therefore, you need to consult the WAP maintenance personnel.
I hope you understand.
Thank you!  
All Answers
Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
View more
  • x
  • convention:

Hello, friend!


You can run the display ont port poe command to query the power supply configuration and actual power supply status of an ONT Ethernet port.


Usage Examples

To query the PoE power supply configuration and actual power supply status of ETH port 1 of ONT 0 on 0/1/0, do as follows:


huawei(config-if-gpon-0/1)#display ont port poe 0 0 eth 1  

  ------------------------------------------------------------------------

  Switch                          : Disable

  Force power switch              : Disable

  Mode                            : Signal

  Priority                        : High

  Max power class                 : Class4

  Capability                      : Capable

  Powered device class            : Undefined

  Power supply status             : No need to supply power

  Signal error count              : 0

  Power denied count              : 0

  Power overload count            : 0

  Current overload count          : 0

  Powered device undetected count : 0

  Max power value(mW)             : -                                           

  Current output power(mW)        : -                                           

  Average output power(mW)        : -                                           

  Peak output power(mW)           : -

  ------------------------------------------------------------------------



To query the PoE information of all the ETH ports on ONT 0 under 0/1/0, do as follows:


huawei(config-if-gpon-0/1)#display ont port poe 0 0 eth all   

      ------------------------------------------------------------------------      

  Port-ID Switch     Mode      Priority Max Power Max Power Force Power         

                                        Class     Value(mW) Switch              

  ------------------------------------------------------------------------      

  1       enable     signal    low      class3    -         disable             

  2       enable     spare     high     class0    -         disable             

  3       enable     spare     high     class0    -         disable             

  4       unconcern  unconcern high     -         2000      enable              

  5       unconcern  spare     high     default   -         disable             

  6       unconcern  spare     high     default   -         disable             

  7       unconcern  spare     high     default   -         disable             

  8       unconcern  spare     high     default   -         disable             

  9-10    unconcern  spare     high     default   -         disable             

  11-24   unconcern  signal    high     default   -         disable

  ------------------------------------------------------------------------


Thanks!

View more
  • x
  • convention:

Hello, friend!


Some information needs to be provided for the last two questions:

1. Run the following commands to check the cause of the power failure of the devices connected to ports 5 to 8 and report the cause to me.

SU_WAP> get port poe info laninst 5 portid 5
SU_WAP >get port poe running info portid 5
SU_WAP>get port poe powerfailureinfo portid 5

SU_WAP> get port poe info laninst 6 portid 6
SU_WAP >get port poe running info portid 6
SU_WAP>get port poe powerfailureinfo portid 6


SU_WAP> get port poe info laninst 7 portid 7
SU_WAP >get port poe running info portid 7
SU_WAP>get port poe powerfailureinfo portid 7


SU_WAP> get port poe info laninst 8 portid 8
SU_WAP >get port poe running info portid 8
SU_WAP>get port poe powerfailureinfo portid 8


2. Collect device information based on the link and send it to me.

ONT Information Collection Guide


3. Do ports 1-4 have PoE configurations?


Thanks!

View more
  • x
  • convention:

Negoz
Negoz Created May 10, 2021 13:18:51 (0) (0)
Thanks Chenxintao for your response. Here is the debug information.

WAP>get port poe info laninst 5 portid 5
Enable : 1
PowerMode : signal
PowerPriority : high
MaxPowerClass : class4
PowerCapability : capable
PowerSupplyStatus : delivering power
PoweredDeviceClass : Class 4 PD
InvalidSignatureCounter : 0
PowerDeniedCounter : 0
OverloadCounter : 0
ShortCounter : 0
MPSAbsentCounter : 0
PowerModeCapability : f 

WAP>get port poe info laninst 5 portid 5

Enable          : 1 

PowerMode : signal

PowerPriority : high

MaxPowerClass : class4

PowerCapability : capable

PowerSupplyStatus : delivering power

PoweredDeviceClass : Class 4 PD

InvalidSignatureCounter          : 0

PowerDeniedCounter : 0

OverloadCounter : 0

ShortCounter : 0

MPSAbsentCounter : 0

PowerModeCapability          : fixed


success!

WAP>get port poe running info portid 5

PowerEnableState : 2 

PowerState : 4

PDclass : 4

CurrentPower : 8202(mW)

AveragePower : 8185(mW)

PeakPower : 9759(mW)

PortCurrent : 147(mA)

PortVoltage : 55797(mV)

ReferencePW : 30000(mW)


success!

WAP>get port poe powerfailureinfo portid 5

count          FailTime                 FailReason


success!

WAP>get port poe info laninst 6 portid 6

Enable          : 1 

PowerMode : signal

PowerPriority : high

MaxPowerClass : class4

PowerCapability : capable

PowerSupplyStatus : delivering power

PoweredDeviceClass : Class 4 PD

InvalidSignatureCounter          : 0

PowerDeniedCounter : 0

OverloadCounter : 0

ShortCounter : 0

MPSAbsentCounter : 0

PowerModeCapability          : fixed


success!

WAP>get port poe info laninst 6 portid 6[36D                                    [36Dget port poe powerfailureinfo portid 5[38D                                      [38Dget port poe running info portid 5[34D                                  [34Dget port poe info laninst 5 portid 5[36D                                    [36Dget port poe running info portid 56

ERROR::Fail to query err info!

ErrCode = 0xf7600002


WAP>get port poe running info portid 56[1D[1D6 [2D [1D6

PowerEnableState : 2 

PowerState : 4

PDclass : 4

CurrentPower : 5987(mW)

AveragePower : 6051(mW)

PeakPower : 7107(mW)

PortCurrent : 107(mA)

PortVoltage : 55962(mV)

ReferencePW : 30000(mW)


success!

WAP>

WAP>get port poe running info portid 6[34D                                  [34Dget port poe running info portid 56[35D                                   [35Dget port poe info laninst 6 portid 6[36D                                    [36Dget port poe powerfailureinfo portid 5[38D                                      [38Dget port poe running info portid 5[34D                                  [34Dget port poe info laninst 5 portid 5[36D                                    [36Dget port poe info la [21D                     [21Dget port poe info laninst 5 portid 5[36D                                    [36Dget port poe running info portid 5[34D                                  [34Dget port poe powerfailureinfo portid 5[1D [1D6

count          FailTime                 FailReason


View more
  • x
  • convention:

Negoz
Negoz Created May 10, 2021 13:27:18 (0) (0)
Hi @Chenxintao  
Chenxintao
Chenxintao Reply Negoz  Created May 10, 2021 13:32:46 (0) (0)
Hi, dear!
Check whether the following commands are correctly entered.
Can you provide complete information?
Thanks!  
display ont port poe 1 14 eth 5
------------------------------------------------------------------------
Switch : Enable
Force power switch : Disable
Mode : Signal
Priority : High
Max power class : -
Capability : Capable
Powered device class : Class4
Power supply status : Delivering power
Signal error count : 0
Power denied count : 0
Power overload count : 0
Current overload count : 0
Powered device undetected count : 0
Max power value(mW) : 30000
Current output power(mW) : -
Average output power(mW) : -
Peak output power(mW) : -
------------------------------------------------------------------------
View more
  • x
  • convention:

Chenxintao
Chenxintao Created May 10, 2021 13:40:22 (0) (0)
Hi, dear!
I have received it, please remove the file from the link, third information is available.
Thanks!  
Posted by Negoz at 2021-05-10 13:25display ont port poe 1 14 eth 5  --------------------------------------------------------- ...

Hi, dear!
According to your feedback, the power-on and power-off of the device are normal.
Your problem phenomenon is ONT is powered off?Or is it other power supply devices connected to the device?


View more
  • x
  • convention:

Negoz
Negoz Created May 10, 2021 13:55:43 (0) (0)
The issue is that devices connected on Port 5 (WAPs) are rebooting randomly. These are all POE enabled devices. Other ports are not facing the same problem. I suspect that WAP is drawing more power then ONT can support but I don't see this in the debug logs. This is happening all across the network. There are 50 WAPs installed and they all are randomly rebooting, all are POE enabled.  
Chenxintao
Chenxintao Reply Negoz  Created May 10, 2021 14:02:08 (0) (0)
Hi, dear!
What is the WAP device? Is the ONT connected to port 5? If the ONT is reset, you can check the ONT logs.  
Chenxintao
Chenxintao Reply Negoz  Created May 10, 2021 14:04:20 (0) (0)
And can you provide the power consumption specifications of the WAP device?  
Negoz
Negoz Reply Chenxintao  Created May 10, 2021 14:23:50 (0) (0)
ONT is online for more than 1 month but port 5 went down and came back up 3 days ago. Its a Fortinet WAP which support poe ( 802.3at )  
Chenxintao
Chenxintao Reply Negoz  Created May 10, 2021 14:27:21 (0) (0)
Are you saying that the ONT does not go offline, but the Fortinet WAP goes offline?  
Chenxintao
Chenxintao Reply Negoz  Created May 10, 2021 14:41:05 (1) (0)
Hi, dear!
I'm sorry I have a lot of questions, but I hope you understand.
This is because the information I need includes the OLT and ONT, but the information provided by you shows that the two devices are normal.
To accurately identify and locate problems, I need to confirm these problems.
Thanks!  
Negoz
Negoz Reply Chenxintao  Created May 10, 2021 19:57:49 (0) (0)
ONT remains Online. This particular ONT which I shared in the log is UP for last 30 days, whereas port 5 was rebooted or disconnected several times during this 1 month period. Other ports 1-4 are stable as they are not POE enabled. Only problem is with POE enabled ports.  

Hello, friend!

I made a simple topology diagram.

EG8280P

According to the topology diagram and your feedback, the power consumption of the WAP may be greater than that of the ONT. As a result, the connected devices restart randomly.

The WAP provided by you is from another vendor and we cannot confirm it directly. Please check the power consumption of the WAP connected to the ONT and compare it with the maximum power consumption of the ONT. If the power consumption of the WAP is greater than the maximum power consumption of the ONT, In this case, you can only work with the WAP vendor to find a solution to reduce the power consumption of the device.

Thanks!


View more
  • x
  • convention:

Negoz
Negoz Created May 11, 2021 04:00:25 (0) (0)
This is really helpful, let me check with the WAP provider and update the thread with more information.  
Chenxintao
Chenxintao Reply Negoz  Created May 11, 2021 05:56:25 (0) (0)
This is because devices from different vendors have different maintenance methods.
As I gave you the command, you can feed back the power consumption of the Huawei device port and the device log, but now the problem is in the WAP.
I don't know how to maintain the WAP. First of all, it's not a access network device, and then it's not a Huawei device.
Therefore, you need to consult the WAP maintenance personnel.
I hope you understand.
Thank you!  

Hello, friend!

As you've feedback information:


WAP>get port poe info laninst 5 portid 5

Enable          : 1 

PowerMode : signal

PowerPriority : high

MaxPowerClass : class4

PowerCapability : capable

PowerSupplyStatus : delivering power

PoweredDeviceClass : Class 4 PD

InvalidSignatureCounter          : 0

PowerDeniedCounter : 0

OverloadCounter : 0

ShortCounter : 0

MPSAbsentCounter : 0

PowerModeCapability          : fixed


success!

WAP>get port poe running info portid 5

PowerEnableState : 2 

PowerState : 4

PDclass : 4

CurrentPower : 8202(mW)

AveragePower : 8185(mW)

PeakPower : 9759(mW)

PortCurrent : 147(mA)

PortVoltage : 55797(mV)

ReferencePW : 30000(mW)


success!

WAP>get port poe powerfailureinfo portid 5

count          FailTime                 FailReason


success!


The PoE power-on and power-off of port 5 are normal.

Your problem is a reboot caused by an unstable power supply.

Now, according to the device information, you can see that the ONT itself is normal.

What is the problem? If the ONT is faulty, we can help you. However, your WAP device is a third-party device and you do not provide the model of the device. The problem is as described in the previous preliminary location.

We provide you with the best service we can, if you have any questions or dissatisfaction, please feedback.


Thanks!


View more
  • x
  • convention:

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.