Got it

GIS unable to locate the terminal

Created: May 19, 2021 06:38:58Latest reply: May 19, 2021 06:59:14 373 5 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi Everyone,

I installed eDC and using terminal(EP820). The terminals can make calls/SMS and are in sync with eDC. When in try to locate the location of terminal, I can't see it.

I have added the licence(dcmap) as well for location. 

Can anyone please ive the steps which are required to be configured for location issue?


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BetterMing
Created May 19, 2021 06:59:14

Hello, dear.
Checked your photos, there is already believed location information inside, altitude and latitude and longitude are already shown. The location function is already working properly.
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BetterMing
BetterMing Created May 19, 2021 07:00:24 (0) (0)
If you are asking about the lack of map information after zooming in, you need to contact the manufacturer, who did not add the detailed layer after zooming in when the map was built in.  
Deepinder
Deepinder Reply BetterMing  Created May 19, 2021 07:37:13 (0) (0)
Hi There, yes exactly I need the map. is there any way that I can manually add the map?  
BetterMing
BetterMing Reply Deepinder  Created May 19, 2021 07:44:49 (0) (0)
Currently, the EP820 only supports maps in TPK/MPK format from ARCGIS manufacturers, which you can provide by contacting ARCGIS manufacturers or by contacting the product manager from whom you purchased the product.  
All Answers
Hi, dear

Please wait for a minute.

We are waiting for scanning the image.
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  • x
  • convention:

Hello, dear.
Checked your photos, there is already believed location information inside, altitude and latitude and longitude are already shown. The location function is already working properly.
View more
  • x
  • convention:

BetterMing
BetterMing Created May 19, 2021 07:00:24 (0) (0)
If you are asking about the lack of map information after zooming in, you need to contact the manufacturer, who did not add the detailed layer after zooming in when the map was built in.  
Deepinder
Deepinder Reply BetterMing  Created May 19, 2021 07:37:13 (0) (0)
Hi There, yes exactly I need the map. is there any way that I can manually add the map?  
BetterMing
BetterMing Reply Deepinder  Created May 19, 2021 07:44:49 (0) (0)
Currently, the EP820 only supports maps in TPK/MPK format from ARCGIS manufacturers, which you can provide by contacting ARCGIS manufacturers or by contacting the product manager from whom you purchased the product.  

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