Got it

FusionCube Center can't be accessed from Public IP

Created: Mar 12, 2022 08:29:51Latest reply: Mar 12, 2022 11:43:08 435 12 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Recently we deployed FusionCube (Virtualiztion) system , and we are able to access it from local network successfully  but after doing NAT configuration on firewall by following communication matrix from communication matrix documentation , we are not able to access FusionCube Center by Public IP.

port 643

when trying to load using public ip it will give the below error message


Unknown

Whitlelable

what can be the issue


  • x
  • convention:

Featured Answers
little_fish
Admin Created Mar 12, 2022 11:38:47

Posted by DANIH at 2022-03-12 11:29 which firewall are you suggesting
Dear DANIH,

1. Add the necessary ports to the firewall trustlist,

2. If the fault persists, contact Huawei local technical support.

Thanks.
View more
  • x
  • convention:

All Answers
fuzi_yao
fuzi_yao Admin Created Mar 12, 2022 08:30:09

Hi, friend!
please wait, We will get back to you later.
View more
  • x
  • convention:

little_fish
little_fish Admin Created Mar 12, 2022 08:51:52

Dear, what is the version of FusionCube? Thanks.
View more
  • x
  • convention:

DANIH
DANIH Created Mar 12, 2022 08:57:14

Posted by little_fish at 2022-03-12 08:51 Dear, what is the version of FusionCube? Thanks.
FusionCube 6.0.5.SPC101
View more
  • x
  • convention:

little_fish
little_fish Created Mar 12, 2022 11:06:59 (0) (0)
Dear, If you cannot log in using a public IP address, you can log in using an internal IP address or CLI. Your firewall configuration blocks some login parameters. Thanks.  
DANIH
DANIH Reply little_fish  Created Mar 12, 2022 11:23:07 (0) (0)
internally I can login successfully, with the public IP I can login through cli also the main issue is with web access  
little_fish
little_fish Reply DANIH  Created Mar 12, 2022 11:46:06 (0) (0)
Can you ping to public IP?  
DANIH
DANIH Reply little_fish  Created Mar 12, 2022 11:49:56 (0) (0)
yes and i can login trough ssh also by fc2omm user  
little_fish
little_fish Admin Created Mar 12, 2022 11:22:31

Dear DANIH,
If you cannot log in using a public IP address, you can log in using an internal IP address or CLI. Your firewall configuration blocks some login parameters. Please close the firewall and try again. Thanks.
View more
  • x
  • convention:

DANIH
DANIH Created Mar 12, 2022 11:29:28

Posted by little_fish at 2022-03-12 11:22 Dear DANIH,If you cannot log in using a public IP address, you can log in using an internal IP addre ...
which firewall are you suggesting
View more
  • x
  • convention:

little_fish
little_fish Admin Created Mar 12, 2022 11:38:47

Posted by DANIH at 2022-03-12 11:29 which firewall are you suggesting
Dear DANIH,

1. Add the necessary ports to the firewall trustlist,

2. If the fault persists, contact Huawei local technical support.

Thanks.
View more
  • x
  • convention:

DANIH
DANIH Created Mar 12, 2022 11:43:08

Posted by little_fish at 2022-03-12 11:38 Dear DANIH,1. Add the necessary ports to the firewall trustlist,2. If the fault persists, contact ...
ok i will do that
View more
  • x
  • convention:

little_fish
little_fish Created Mar 14, 2022 00:38:09 (0) (0)
 

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.
Information Protection Guide
Thanks for using Huawei Enterprise Support Community! We will help you learn how we collect, use, store and share your personal information and the rights you have in accordance with Privacy Policy and User Agreement.