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FusionCompute have many alarm for Heartbeat Communication Between the Host and the NTP Server Interrupted

Created: Mar 7, 2019 10:10:51Latest reply: Nov 21, 2021 13:26:35 856 6 0 0 0
  Rewarded HiCoins: 1 (problem resolved)

today our Fusioncompute have many alarms ,and these alarm ID is 15.1002006, please check the follow screenshot, any one can help me ?181042mir228hiqj6uhhjz.jpg?1_LI.jpg

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Featured Answers
olive.zhao
Admin Created Mar 8, 2019 00:57:45

This alarm is generated when the system detects that the Network Time Protocol (NTP) service on the Computing Node Agent (CNA) cannot run properly, or the network connection between the CNA and the NTP server fails.
This alarm is cleared when both the NTP service on the CNA and the network connection between the CNA and the NTP server become normal.
The possible causes of this alarm are as follows:
•The NTP service on the CNA node is not running properly.
•The network connection between the CNA node and the external NTP server is abnormal.
•The time difference between the CNA node and the external NTP server exceeds 1 minute.
•The CNA node is configured with multiple external NTP server, and the time difference among these external NTP servers exceeds 50 milliseconds.
•The NTP server fails to provide time synchronization services
if you want know more detail.please check the follow information:
http://support.huawei.com/hedex/hdx.do?docid=EDOC1000121087&id=cn_58_42_15.1002006_3&text=ALM-15.1002006%2525252BHeartbeat%2525252BCommunication%2525252BBetween%2525252Bthe%2525252BHost%2525252Band%2525252Bthe%2525252BNTP%2525252BServer%2525252BInterrupted&lang=en


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Chanbora
Chanbora Created Feb 24, 2022 03:31:12 (0) (0)
 
All Answers
user_3018973
user_3018973 Created Mar 7, 2019 11:37:47

Check whether the FC clock source is configured. If yes, forcibly synchronize the time. This operation will restart the service. Perform this operation when no service is running.
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user_4400653
user_4400653 Created Feb 24, 2022 03:34:43 (0) (0)
 
olive.zhao
olive.zhao Admin Created Mar 8, 2019 00:57:45

This alarm is generated when the system detects that the Network Time Protocol (NTP) service on the Computing Node Agent (CNA) cannot run properly, or the network connection between the CNA and the NTP server fails.
This alarm is cleared when both the NTP service on the CNA and the network connection between the CNA and the NTP server become normal.
The possible causes of this alarm are as follows:
•The NTP service on the CNA node is not running properly.
•The network connection between the CNA node and the external NTP server is abnormal.
•The time difference between the CNA node and the external NTP server exceeds 1 minute.
•The CNA node is configured with multiple external NTP server, and the time difference among these external NTP servers exceeds 50 milliseconds.
•The NTP server fails to provide time synchronization services
if you want know more detail.please check the follow information:
http://support.huawei.com/hedex/hdx.do?docid=EDOC1000121087&id=cn_58_42_15.1002006_3&text=ALM-15.1002006%2525252BHeartbeat%2525252BCommunication%2525252BBetween%2525252Bthe%2525252BHost%2525252Band%2525252Bthe%2525252BNTP%2525252BServer%2525252BInterrupted&lang=en


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Chanbora
Chanbora Created Feb 24, 2022 03:31:12 (0) (0)
 
Unicef
Unicef MVE Created Nov 21, 2021 13:26:35

Good answer
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user_4400653
user_4400653 Created Feb 24, 2022 03:36:04 (0) (0)
 

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