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fusionCompute 6.3.1 vm-tool running failed.

Latest reply: Feb 7, 2019 22:10:33 970 2 2 0 0

【Problem Description】

      

          one of the customer feedback that he have 3 windows server 2016 VMs running the Exchange application. but one day he find the vm-tools not running.

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【Problem Analysis】


login the vm to check the service find the vm-agent service are not running. and when we do the start operation by manually. it show error.


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【Solution Description】


       check the driver find the virtuIO is disable,need enable it after that restart the service solved the issue.

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great,very clear,thank you
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