[FusionCloud Serviceability Achievements] Issue 02-FusionSphere Troubleshooting

Latest reply: May 10, 2016 06:56:14 1245 1 0 0

Issue 02, 2016

[FusionCloud Serviceability Achievements] Issue 02-FusionSphere Troubleshooting-1068905-1

Abstract

This issue describes documents and tools provided for FusionSphere troubleshooting.

Documents for troubleshooting: We provide the following documents for FusionSphere troubleshooting: case library, alarm help, common fault handling, emergency handling, parts replacements, and information collection.

Technical Forum: Handling suggestions for common problems are provided on the Huawei cloud computing technical forum for your reference. You can also raise questions on the forum. Huawei technical experts will answer your questions.

Information collection tool: We provide an information collection tool, FusionCare. It can be used to collect fault information to facilitate fault locating.

Troubleshooting Documents

Overview

[FusionCloud Serviceability Achievements] Issue 02-FusionSphere Troubleshooting-1068905-2 

How to Obtain

FusionSphere Troubleshooting Cases

FusionSphere Troubleshooting

Cloud Computing Forum

Overview

[FusionCloud Serviceability Achievements] Issue 02-FusionSphere Troubleshooting-1068905-3 

How to Obtain

Cloud Computing Forum

Information Collection Tool

Overview

[FusionCloud Serviceability Achievements] Issue 02-FusionSphere Troubleshooting-1068905-4

How to Obtain

FusionCare

Links to Previous Issues

[FusionCloud Serviceability Achievemets] Issue 01-FusionInsight Troubleshooting

About This Publication

IT Cloud Computing Serviceability Achievements is intended for frontline engineers. This publication is prepared by Huawei headquarters service engineers in cooperation with R&D engineers and delivers after-sales materials about Huawei cloud computing products, including FusionSphere, FusionCube, and FusionAccess.

This publication helps improve your skills in delivering and maintaining cloud computing products. If you have any suggestions and comments, contact us at:

l  zhaobaoming@huawei.com (for cloud computing service issues)

l  grace.liyu@huawei.com (for cloud computing documentation issues)

l  jayson.zheng@huawei.com (for cloud computing maintenance issues)

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user_2919429
Created May 10, 2016 06:56:14 Helpful(0) Helpful(0)

thanks!
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