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Fusion Solar - Device Tem...

Fusion Solar - Device Temperature Removed

Created: Sep 15, 2020 06:14:58Latest reply: Apr 2, 2021 19:31:39 641 10 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hi, 


It appears in the most recent update to Fusion Solar that the Device Internal Temperature sensor has been removed from view. This is not an ideal customer experience as I like to be able to view this for logging purposes. Can this be rectified? 


Regards, 


Zak

fusionsolartemperaturemissingremoved

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BetterMing
Created Sep 15, 2020 06:29:34

Hello, AU_ZAK.
The photovoltaic team believes that displaying the internal temperature information of the equipment is not helpful to the customer. To cancel this view. I will feedback your views to the photovoltaic team if there is a lot of feedback that this feature needs to be turned on. This feature will be turned on again in the next update.
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at_tech
at_tech Created Oct 8, 2020 07:30:28 (0) (0)
I think the device temperature display is one of the great ways for the user to monitor the device's health and cool it down if needed. The active cooling of the device by the user increases component life and minimizes errors in the device.
Turning off the temperature display is a minus point compared to Huawei's competitors.
Please bring it back!  
Tang_li
Tang_li Reply at_tech  Created Feb 4, 2021 00:56:03 (0) (0)
The temperature is only not displayed on the management system. You can log in to the inverter locally oron the SmartLogger to view the temperature  
user_4672983
user_4672983 Created 4 days ago (0) (0)
Hello, any updates on bringing the temperature display back?  
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2#
little_fish
little_fish Admin Created Sep 15, 2020 06:26:03

hi, we are working on your question about Fusion Solar.
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3#
BetterMing
BetterMing Created Sep 15, 2020 06:29:34

Hello, AU_ZAK.
The photovoltaic team believes that displaying the internal temperature information of the equipment is not helpful to the customer. To cancel this view. I will feedback your views to the photovoltaic team if there is a lot of feedback that this feature needs to be turned on. This feature will be turned on again in the next update.
View more
  • x
  • convention：

at_tech
at_tech Created Oct 8, 2020 07:30:28 (0) (0)
I think the device temperature display is one of the great ways for the user to monitor the device's health and cool it down if needed. The active cooling of the device by the user increases component life and minimizes errors in the device.
Turning off the temperature display is a minus point compared to Huawei's competitors.
Please bring it back!  
Tang_li
Tang_li Reply at_tech  Created Feb 4, 2021 00:56:03 (0) (0)
The temperature is only not displayed on the management system. You can log in to the inverter locally oron the SmartLogger to view the temperature  
user_4672983
user_4672983 Created 4 days ago (0) (0)
Hello, any updates on bringing the temperature display back?  
(0) (0)
4#
noogi
noogi Created Sep 15, 2020 11:59:17

Not helpful ?!
Bring it back please!
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user_3976785
user_3976785 Created Sep 24, 2020 11:07:59

Not helpful?!

Haha... I would love to hear the reasoning in how it is not helpful.
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Sosna
Sosna Created Oct 7, 2020 07:29:39

Pomocne
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jedreo
jedreo Created Jan 29, 2021 11:48:51

Please bring it back.
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8#
Karlo
Karlo Created Apr 2, 2021 19:31:39

Yes, please bring the internal temperature back and also add isolation resistance and full real time string monitoring with current and voltage values!
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